Jhonalyn Time

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines

Corporate Sales Representative at Ansons Emporium Corporation (2015-09 – 2017-12)

Transacting invoices for bulk orders of appliances from a company

Customer Service Representative at Globe Telecommunication (Tech Mahindra LTD.) (2019-06 – 2020-01)

Assisting customers, resolving their issues, and ensuring their satisfaction with a company's products or services. Act as the primary point of contact, handling inquiries, processing orders, and managing complaints.

Customer Service Representative at T-Mobile (Telco Account - Alorica Philippines) (2022-03 – 2023-01)

Assisting customers, resolving their issues, and ensuring their satisfaction with a company's products or services. Act as the primary point of contact, handling inquiries, processing orders, and managing complaints.

Chat Support at VXI Philippines (2023-01 – 2023-08)

Handling and resolving customer inquiries via live chat in a timely and accurate manner

Customer Service Representative at Concentrix (2023-09 – 2024-05)

AT&T (Telco Account - Concentrix) - Assisting customers, resolving their issues, and ensuring their satisfaction with a company's products or services. Act as the primary point of contact, handling inquiries, processing orders, and managing complaints.

VA / Dispatcher at Lionheart Transportation (2024-06 – Present)

Receive and process calls, manage information, and direct resources, such as vehicles, personnel, or equipment, to respond to requests or emergencies. Act as a central point of communication, ensuring efficient and timely service delivery.

Information Technology – Datamex Institute of Computer Technology (2013 – 2015)