Andresito Planilla

I'm a Customer Service /Back Office Support & Collection officer for over 3 years in BPO industry, and I am interested in showcasing and serving my skills for the company's best interest.

I specialize in administrative tasks like data entry and data management with accuracy, fewer errors, while maintaining confidentiality and security. I have a strong background in customer service, including collections processes, inbound, and outbound calls. I have vast years of expertise in technical-related field work in the copier industry.

I can be of help in sales support, like B2B sales and marketing. I have experience in content creation for brand awareness using social media platforms, posting with automations.

I am a professional, diligent, team player, and flexible type of employee

I am equipped with the right skills and experience to complete the task with minimal supervision.

I believe that my acquired skills and experience will benefit your organization.

Yours,

Andresito Planilla

I have over 3 years of experience, and I am skilled as a Back Office Staff and Collection Officer at Bill Gosling Outsourcing. My areas of expertise are data entry, data management, collection processes, contract building, and customer service. I helped the company for a seamless operation and confidentiality.

I am a monthly top performer in Back Office Support for 2023 who goes above and beyond the expectations of my superior.

I also have 3 years of experience in sales and marketing of copier products. My humbling achievement is that I helped grow sales and clients for my previous company every month.

Before I was a former Customer Service Engineer of copier products for over 25 years, with expertise in technical-related skills, like troubleshooting, maintenance, and copier repair.

I can be of help with customer services, handling inbound and outbound calls, resolving customer issues, and answering inquiries. I can be of help in handling sensitive situations with empathy and assertiveness, achieving positive outcomes with professional duties.

I can help with content creation for a social media campaign to gain brand awareness, posting with automation.

I am equipped with the right skills and experience to complete the task with minimal supervision.

My sincere pleasure to hear back from you soon to discuss this exciting opportunity.

Yours,

Andresito Planilla

2 years Vocational Course-( Electronics Technology)Graduated with a diploma

Social Media and Virtual Assistant Course--online course completed with certificate

Copywriting--Udemy online course completed with certificate

Email marketing--Udemy online course completed with certificate