Anicel Bontilao
Customer Service Expert
Talent
Mandaue CityMember since June 16, 2026
Multi-channel communicationComputer literacyQuick learnerEffective communication
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Multi-channel communicationComputer literacyQuick learnerEffective communication
About
Experienced SME with a proven track record in team management and support. Achieved 14 certificates for top performance, excelling in average handling time, quality assurance, and overall KPIs. Demonstrated ability to drive team success and enhance operational efficiency.
Experience
Customer Service Representative - Teleperformance
(2020-07 - 2026-05)
Telesales Executive - Live2Sell
(2020-02 - 2020-06)
Barista, Cashier & Supervisor - CafeTalk Paris Scener-Countrymall
(2018-06 - 2019-07)
Education
Bachelor of Science - Information System - University of Cebu Banilad Campus
Guba National High School
Guba Elementary School
Skills
Customer Service Expert
