Anjilly Alejay

CUSTOMER SERVICE REPRESENTATIVE

Talent

PagadianMember since September 1, 2026

Financial data entry & encoding / high-accuracy record keepingPayment processing & reconciliationCustomer Service and CommunicationProblem-solving & decision-makingTeam collaboration & cross-functional coordinationComputer Literate (MS Word, Excel, & etc.)Organization & accurate record managementAdaptability & fast learning of new systems

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Financial data entry & encoding / high-accuracy record keepingPayment processing & reconciliationCustomer Service and CommunicationProblem-solving & decision-makingTeam collaboration & cross-functional coordination

About

Detail-oriented, reliable professional — accurate with data/financial records, strong service & compliance skills. Quick learner, problem-solver, team player. Committed to integrity & efficiency; ready to contribute in your company, share my expertise and expand my career which will allow me to grow personally and professionally.

Experience

CUSTOMER SERVICE REPRESENTATIVE at EPERFORMAX CONTACTS AND CENTER (2025-07 – 2026-08)

Delivered outstanding customer support: resolved inquiries, managed requests and records, communicated across channels, escalated appropriately, and followed policies to ensure great experiences.

DATA ENCODER at DEPARTMENT OF AGRARIAN REFORM-PROVINCIAL OFFICE (2023-07 – 2025-03)

Responsible for receiving and accurately encoding filed cases into the Legal Case Monitoring System Portal, ensuring complete and timely data entry while maintaining the accuracy and confidentiality of case records.

Education

BS BUSINESS ADMINISTRATION in FINANCIAL MGT – SAINT COLUMBAN COLLEGE (2022 – 2023)

Skills

CUSTOMER SERVICE REPRESENTATIVE

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