Anna Luz Adora

Administrative Support Specialist with 5+ years of experience managing customer communications, business operations, reporting, and administrative processes in both on-site and remote environments. Skilled in inventory management, sales reporting, Airbnb booking coordination, customer relations, and data annotation, with proficiency in Microsoft Office, Canva, and online collaboration tools. Successfully managed guest bookings and issue resolution, maintained accurate inventory records, and prepared weekly operational reports to support business decisions.

Recognized for delivering organized, detail-oriented support, improving workflow efficiency, and providing excellent customer experiences in fast-paced settings.

Admin Staff - Brew & Laundry Hub / Family Corner's Transient

(2025-01 - 2026-12)

• Managed Airbnb guest bookings, coordinating schedules and resolving conflicts to achieve a high customer satisfaction rate.
• Monitored supply chain efficiency by checking and restocking inventory weekly for 2 key business divisions (retail and service supplies).
• Generated weekly and monthly sales and operational reports for management to guide data-driven business decisions.

Shop Personnel - Ezkinita Print & Services

(2024-01 - 2025-12)

• Operated high-volume printing equipment, completing 100+ daily print orders while maintaining strict quality control metrics.
• Processed financial transactions daily and conducted bi-weekly audits for an inventory of 150+ unique supply items.
• Addressed and resolved 95% of customer inquiries and complaints on the spot to ensure repeat business

Virtual Labeler - RYU Data Centre

(2023-01 - 2024-12)

• Executed high-precision data labeling and annotation using specialized online tools.
• Collaborated with the technical team to refine labeling workflows and improve project accuracy.

Chat Moderator - I.E. Production

(2023-01 - 2023-12)

• Fostered a professional online community through clear and proactive communication.
• Utilized problem-solving skills to provide immediate solutions for customer inquiries.

Sales Staff - Ara & Adora Store

(2019-01 - 2023-12)

• Processed accurate sales transactions and assisted an average of 40+ customers daily with product inquiries.
• Optimized store layout and organized 500+ stock units to improve inventory accessibility and speed up tracking.

Undergraduate Studies - Business Administration (Major in Marketing Management) - Polytechnic University of the Philippines - Open University System (2024-01 - 2026-12)

Healthcare Services NCII - Practical Nursing - Asian College of Science and Technology (2009-01 - 2011-12)