Hazel Joy Salar
Administrative Support Specialist
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About
Detail-oriented and highly organized with strong experience in administrative support, transaction processing, quality control, data management, and client communication. Skilled in managing documentation, calendar coordination, email handling, reporting, and workflow optimization. Demonstrates high accuracy, confidentiality, and efficiency in fast-paced, remote-friendly environments. Proactive, tech-savvy, and committed to supporting business operations seamlessly.
Experience
Transaction Specialist II at Aumni Inc. PH (2021-06 – 2026-03)
- Conduct quality control reviews of transactions, documentation, and client data
- Monitor compliance and ensure accuracy of operational processes
- Track quality metrics and prepare detailed performance reports
- Map customer data export instructions into spreadsheet templates
- Perform data validation, error checking, and corrections
- Support internal teams with documentation and workflow coordination
- Maintain confidentiality of sensitive financial information
Administrative Assistant at Green Mansion Condominium, Inc. (2016-02 – 2020-09)
- Managed email correspondence and answered inbound phone inquiries
- Scheduled appointments and maintained calendars
- Maintained organized records, reports, and filing systems
- Assisted with payroll preparation and bookkeeping tasks
- Processed bank transactions and maintained financial records
- Updated mailing databases and internal documentation
- Coordinated internal communications and delivered messages
On-The-Job Trainee at C-Boutique Hotel (2020-08 – 2020-11)
- Front Desk Operations & Check-in/Check-out Procedures
- Food & Beverage Service Assistance
Unit Secretary at Phil am Life (2015-02 – 2015-06)
- Prepared documents, reports, and official correspondence
- Managed schedules, meetings, and calendar appointments
- Coordinated meetings and recorded minutes
- Handled client records and confidential documentation
- Assisted with claims processing and administrative tracking
On-The-Job Trainee at Mines View Park Hotel (2014-03 – 2014-05)
- Handling Reservations and Booking Systems
- Addressing Guest Inquiries and Complains Professionally
Education
Bachelor of Science in Hospitality and Tourism Management - Major in Hotel Management – University of Baguio (2009 – 2019)
