Arian Bunag

Detail-oriented administrative professional with nearly 12 years of experience in healthcare support, records management, documentation, data processing, and team coordination. Proven ability to manage confidential information, maintain accurate records, coordinate schedules, and support daily administrative operations. Experienced in handling email correspondence, documentation, reporting, and cross-functional communication.

Highly organized, proactive, and adaptable. Seeking to leverage extensive administrative experience in a remote Executive Assistant role supporting executives and teams.

Medical Records Quality Control Team Lead - iFive Global - Quezon City, Philippines

(2013-10 - 2025-08)

• Managed and reviewed 500+ medical records monthly while ensuring HIPAA compliance, documentation accuracy, confidentiality, and quality standards.
• Performed quality assurance reviews and compliance audits on healthcare documentation and medical records processing workflows.
• Supported medical records operations involving document validation, workflow tracking, records completeness checks, and quality control processes.
• Coordinated with internal teams to resolve incomplete, inaccurate, or missing documentation and maintain workflow efficiency.
• Assisted in tracking records processing status, workflow timelines, escalations, and operational turnaround requirements.
• Maintained detailed operational notes, records logs, and compliance-related documentation for workflow monitoring and internal reporting.
• Utilized Zoho CRM and cloud-based systems to maintain accurate account records, workflow tracking, and operational documentation.
• Supported onboarding and training of new employees on workflow standards, HIPAA compliance, documentation procedures, and quality control processes.
• Generated operational and compliance-related reports to support performance tracking and process monitoring.
• Used Google Workspace, Microsoft Office Suite, CRM systems, and collaboration tools for administrative support and reporting.
• Completed annual HIPAA compliance and data privacy training to maintain healthcare confidentiality and compliance standards.

Data Processor - Directories Philippines Corporation - Makati City, Philippines

(2009-08 - 2013-07)

• Processed, verified, and updated high-volume records and documentation with strong attention to detail and data accuracy.
• Maintained organized database records using internal management systems and documentation workflows.
• Coordinated with internal departments to resolve incomplete, inaccurate, or missing information.
• Prepared operational and documentation-related reports for management review and workflow monitoring.
• Supported administrative documentation processes while maintaining organized and updated records.

Bachelor of Science - Entrepreneurial Management - Polytechnic University of the Philippines (2005 - 2009)