Aristotle Gatmaitan

Experienced Finance Professional with a 6-year background in banking, wealth management, and investment operations:

• Expertise in full-lifecycle client onboarding, rigorous document review, and high-volume trade execution
• Proven track record in customer service, delivering dedicated support to diverse client bases
• Strong background in U.S. retirement frameworks (401k/IRA) and consumer banking credit assessments
• Specialized knowledge in Sun Life Group Retirement Services (GRS) and individual annuities

Client Service Associate - Advisory Support and Retirement Operations at Cross Border Wealth (2025-09 – 2026-06)

• Managed end-to-end client onboarding by directly partnering with clients to collect, verify, and process critical documentation.
• Partner with U.S.- based advisors to build investment recommendations and client acquisition materials for high-net-worth prospects.
• Manage U.S. (401k/IRA/Brokerage) portfolios overseeing $15,000,000 in assets under management, handling contributions, rollovers, and complex distributions.
• Generate performance and asset allocation reports utilizing the BlackRock analytics platform to drive advisor-led client conversions.
• Execute trades totaling $30,000,000 in transaction volume and coordinate full lifecycle client onboarding across Charles Schwab and Novia brokerage platforms.

Financial Analyst II at Sun Life Financial Asia Services Limited (2021-09 – 2024-05)

• Managed end-to-end client onboarding by directly partnering with clients to collect, verify, and process critical documentation.
• Managed the end-to-end processing of complex investment transactions from initial client request through to final settlement.
• Expanded existing client asset allocations by cross-selling and upselling targeted investment products, boosting annual volume growth.
• Accelerated onboarding times by mentoring and coaching new operational hires on compliance standards and quality control protocols.

Senior Operations Representative at Capital One Philippines Support Services Corp. (2019-03 – 2020-11)

• Executed retail credit card needs assessments to recommend tailored product options matching consumer financial risk profiles.
• Evaluated customer applications and creditworthiness to balance active risk management with high-tier customer experiences.
• Utilized advanced banking software and CRM tools to efficiently track application statuses, ensuring seamless updates and reduced friction for applicants.

Bachelor of Science in Accountancy – Philippine Women's University (2016)