Arlene Cortez

Experienced software engineer specializing in solutioning, designing, implementation, and team management. Proficient in Oracle CPQ Cloud, Sales Cloud, and Siebel on premise, with 15 years of hands-on experience, including two years of leading a team. Skilled in multiple programming languages with a strong emphasis on communication and collaborative teamwork.

Senior Software Consultant at Simplus Philippines Inc. (2023-06 – 2026-03)

• Implements change requests logged by an American client in the Azure ticketing system, which includes providing technical and functional solutions, and applying it in the Oracle CPQ application through modifications in commerce processes, document engines, array sets, data tables, BML and BMQL scripting, and integration with Salesforce CRM.
• Works collaboratively with onshore counterparts in ensuring all aspects of the requirements are considered in the implementation of the changes.
• Fixes bugs that are logged by the QA team and ensures that these are no longer found in the next test process.

Software Engineering Team Lead at Accenture Philippines Inc. (2022-06 – 2023-06)

• Leads a team of 8 developers and 2 testers, for an eleven-sprint release of Oracle CPQ implementation.
• Mentored 3 associates, where one was promoted after a year while the other two were promoted on the next year.
• Initiated the review program for Oracle CPQ Certification takers, and conducted an effective reviewer that resulted in 100% passing rate for the examiners.

Software Engineering Senior Engineer at Accenture Philippines Inc. (2019-04 – 2022-06)

• Implements change requests and fixes bugs logged by clients using JIRA ticketing system for the Oracle Sales Cloud that includes data loading, reports, groovy scripting, standard and custom objects modification for two years.
• Started the Oracle CPQ Cloud technology for Accenture. One of the leads in the implementation for an eight-sprint release to cater requirements for a manufacturing client of kitchen and bath products

Software Engineering Senior Engineer at Accenture Philippines Inc. (2011-01 – 2018-02)

• Executes change requests from a French client for Oracle Siebel which includes standard and custom objects modification (applets, views, screen, business components and business objects), business services and eScript changes.

Bachelor of Science in Electronics and Communications Engineering – Technological University of the Philippines - Manila (2010)

Electronic Communications Engineering Technology – Technological University of the Philippines - Manila (2005)