Baba Soule
French Bilingual/SW/App)Cloud Tech Support Analyst
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About
Provide technical support for cloud-based applications, resolving issues for French-speaking users. Troubleshoot software and application problems, ensuring seamless user experience. Collaborate with cross-functional teams to escalate and resolve complex technical challenges.
Experience
French Bilingual/SW/App)Cloud Tech Support Analyst - Accenture - Manila, Philippines
(2022-05)
- Provide technical support for cloud-based applications, resolving issues for French-speaking users.
- Troubleshoot software and application problems, ensuring seamless user experience.
- Collaborate with cross-functional teams to escalate and resolve complex technical challenges.
French Instructor - St. Paul College - Pasig, Philippines
(2018 - 2022)
- Developed and implemented comprehensive French language curricula for various academic levels.
- Delivered engaging French language instruction, fostering student proficiency and cultural understanding.
- Assessed student performance through regular evaluations and provided constructive feedback.
French & Spanish Instructor - Cevas Institut - Alabang, Philippines
(2017 - 2020)
- Taught French and Spanish language courses, tailoring instruction to meet diverse learner needs.
- Created innovative teaching materials and activities to enhance language acquisition.
- Managed classroom dynamics and promoted an interactive learning environment.
Spanish Instructor - Asian Center for Foreign Languages - Ortigas, Philippines
(2019 - 2019)
- Instructed students in Spanish language, focusing on conversational fluency and grammatical accuracy.
- Designed lesson plans that incorporated cultural context to enrich the learning experience.
- Facilitated language practice sessions to build student confidence.
Resources Employee - Government Department of Youth Services (DYS) - Belize, CA
(2004 - 2014)
- Administered and managed departmental resources to support youth development programs.
- Coordinated logistical aspects of various youth outreach initiatives.
- Maintained records and documentation pertaining to resource allocation and program activities.
Education
Diploma - Spanish - Regional Language Center, University of Belize (2010 - 2012)
Diploma - Computer Sciences - Ecole Nationale (2002 - 2003)
