Bermont Ryan
Customer Service Representative (Teammate)
Talent
Angeles CityMember since October 6, 2026
Full-cycle sales and deal closingLead generation and client acquisitionReal estate and technical (MEPFS) sales expertiseClient relationship management and contractor coordinationStrong organizational and time management skillsReal-time order tracking, merchant coordination, workflow routing
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Full-cycle sales and deal closingLead generation and client acquisitionReal estate and technical (MEPFS) sales expertiseClient relationship management and contractor coordinationStrong organizational and time management skills
About
I am currently seeking a position where I can utilize my skills while gaining meaningful experience, and contribute as a productive and valuable employee to your organization.
Experience
Customer Service Representative (Teammate) at Taskus Philippines (2026-07 – Present)
Food Delivery Campaign
- Manage high-volume blended queues handling inbound/outbound calls, and email communications for a major US food delivery platform.
- Resolved complex delivery logistics, account issues, and billing disputes for drivers.
- Investigated and resolved order delays, missing items, payment failures, and refund requests efficiently using internal ASTRA/THQ, Workflow tool and ACC tools.
- De-escalated High-stress situations and routed critical priority issues, such as driver safety concerns to specialized tiers.
Property Consultant at Victor Consunji Development Corp. (VCDC) (2025-04 – 2026-03)
- Marketed and sold high-end townhouses by building strong relationships with clients and using targeted sales strategies
- Generated and qualified leads through cold calling, referrals, and digital channels, consistently supporting sales targets
- Conduct property presentations, site visits, and client consultations to match buyers with suitable properties
- Provide up-to-date information on property features, pricing, and market trends
- Prepare and process sales documentation, contracts, and reservation requirements accurately
Property Consultant at RobinsonsLand Inc. (2024-08 – 2025-03)
- Promote and sell residential and commercial properties through effective client engagement and sales strategies
- Generated and qualified leads through cold calling, referrals, and digital channels, consistently supporting sales targets
- Conduct property presentations, site visits, and client consultations to match buyers with suitable properties
- Provide up-to-date information on property features, pricing, and market trends
- Prepare and process sales documentation, contracts, and reservation requirements accurately
Purchasing assitant / Invoicer at AMAPOWER Salesand Services Inc. (2022-03 – 2024-07)
- Ordering: Handle POs via Viber/Faxtone and coordinate with suppliers on pricing and availability.
- Tracking: Follow shipments from the supplier to the warehouse to ensure they arrive on time.
- Billing: Manage client invoicing and keep all supplier documentation organized.
- Tools: Use Google Sheets and in-house software to keep records and inventory updated.
- Inventory Control: Personally track and resolve any shipment shortages (lacking items), ensuring the client receives their full order without delays.
Education
BACHELOR OF TECHNICAL TEACHER EDUCATION in ELECTRICAL TECHNOLOGY – Valenzuela Polytechnic College
Skills
Customer Service Representative (Teammate)
