Cassie Demecillo

I am a Tourism Management student based in Cebu with hands-on training in call center operations and customer support. Skilled in communication, organization, and adaptability, I’m eager to start my career in remote work opportunities such as customer service, data entry, or virtual assistance. My background in call center training has equipped me with patience, problem-solving skills, and professionalism in handling client interactions.

I’m motivated to grow in the online workforce while building experience that connects to my long-term career in tourism and hospitality.

Freelance Illustrator / Art Commissions Self-employed, 2022–Present

• Created custom digital artworks for clients using Canva and Procreate.
• Managed client communication, deadlines, and revisions.
• Developed negotiation, organization, and digital design skills.

Call Center Training (Customer Support) Cebu, 2022

• A month training in customer service, live chat, and phone support.
• Practiced handling inquiries with patience and professionalism.
• Strengthened adaptability, problem-solving, and multitasking skills.

Bachelor of Science in Tourism Management Lapu-Lapu City College, Cebu — 2023 to Present (Expected Graduation: 2026)

• Coursework in customer service, hospitality, and facility management.
• Developing strong communication, organization, and problem-solving skills.

Senior High School (STEM Strand) Divine Life Institute of Cebu Inc., Yati Lilo-an — 2019 to 2021

• Focused on analytical thinking, adaptability, and teamwork.

Additional Training

Call Center Training (2022) — Hands-on practice in customer support, live chat, and phone handling.