Cassie Demecillo
Data Entry & Customer Service Enthusiast
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About
I am a Tourism Management student based in Cebu with hands-on training in call center operations and customer support. Skilled in communication, organization, and adaptability, I’m eager to start my career in remote work opportunities such as customer service, data entry, or virtual assistance. My background in call center training has equipped me with patience, problem-solving skills, and professionalism in handling client interactions.
I’m motivated to grow in the online workforce while building experience that connects to my long-term career in tourism and hospitality.
Experience
Freelance Illustrator / Art Commissions Self-employed, 2022–Present
- Created custom digital artworks for clients using Canva and Procreate.
- Managed client communication, deadlines, and revisions.
- Developed negotiation, organization, and digital design skills.
- A month training in customer service, live chat, and phone support.
- Practiced handling inquiries with patience and professionalism.
- Strengthened adaptability, problem-solving, and multitasking skills.
Education
Bachelor of Science in Tourism Management Lapu-Lapu City College, Cebu — 2023 to Present (Expected Graduation: 2026)
- Coursework in customer service, hospitality, and facility management.
- Developing strong communication, organization, and problem-solving skills.
- Focused on analytical thinking, adaptability, and teamwork.
Call Center Training (2022) — Hands-on practice in customer support, live chat, and phone handling.
