Catherine Merlin

Accounting professional with over nine years of experience in Accounts Receivable, Credit and Collections and financial record management. Skilled in handling customer accounts processing invoices, reconciling account balances, and following up on outstanding payments. Proficient in SAP, ERP, QuickBooks and Microsoft Office, with a strong focus on accuracy, organization and meeting deadlines.

Able to work effectively with different departments to resolve account issues and support smooth day-to-day operations. Eager to take on new challenges where I can apply my experience, continue developing my skills and contribute to the success of the organization.

Credit & Collection Clerk at International Pharmaceuticals, Inc. (2017-02 – Present)

• Manage daily Accounts Receivable transactions and maintain accurate financial records.
• Monitor customer accounts and aging reports to ensure timely collection of outstanding payments.
• Process credit memoranda for payment adjustments, including VAT, withholding tax, bad orders, and other deductions.
• Coordinate with the Sales, Finance, and other departments to resolve invoice discrepancies and customer concerns.
• Maintain accurate Accounts Receivable records and customer account balances.
• Prepare collection reports and monitor outstanding receivables.
• Provide IT support by troubleshooting computer systems, printers, scanners, software, and network issues.
• Maintain office computer equipment and provide basic technical support to ensure smooth office operations.

Bad Order Clerk at Laguna Prime Star Marketing (2016-10 – 2017-01)

• Processed product returns and verified defective merchandise.
• Maintained inventory and documentation records.
• Assisted customers with inquiries and administrative concerns.
• Supported inventory reconciliation and documentation.

Bachelor of Science in Information and Communications Technology – Pangasinan State University (2012 – 2016)

Professional Education Units in Bachelor of Secondary Education – Luzon College Of Science & Technology (2017 – 2018)