Chase Pilit

I am an administrative support professional with 10+ years of experience across construction, compliance, and remote BPO operations with backup power and internet to ensure uninterrupted service.

Zoho CRM Assistant/Technical Support Rep at EMAPTA (2021-12 – 2026-02)

Managed CRM, workflows and automations using Zoho Suite with a focus on excellent customer service delivery and client file maintenance.

• Managed CRM, workflows and automations using Zoho Suite
• Provided excellent customer service to clients
• Updated and maintained client files
• Managed onsite team calendar appointments
• Generated performance reports for executives

Compliance Officer at EMAPTA (2020-11 – 2021-07)

Managed compliance documentation and employee records while assisting staff with compliance-related matters.

• Managed compliance documentation, employee records, and audit preparation
• Assisted staff with compliance-related matters
• Maintained organized internal systems and improved document accessibility

Facilities/Admin Officer at EMAPTA (2017-09 – 2020-11)

Supported operations and staff across multiple shifts, coordinated vendor relations, and supervised office fit-outs.

• Supported operations, staff and client needs across multiple shifts
• Coordinated vendor relations, logistics, and documentation
• Supervised completion of full office fit-outs (4th and 5th floors)
• Managed internal administrative tasks and resource management

Office Administrator at Gaudan Design (2012-12 – 2017-04)

Oversaw HR, payroll, logistics, marketing, sales and client liaison for up to 20 active projects.

• Oversaw HR, payroll, logistics, marketing, sales and client liaison
• Created project visuals using Google SketchUp, Adobe Photoshop and Premiere for client presentations
• Managed operations for up to 20 active projects
• Documented and Streamlined coordination across project teams

B.S. in Business Administration – University of the Cordilleras (2010 – 2013)