Chastine Carriedo

Customer service and QA Analyst

Talent

PHMember since June 25, 2026

EmpathyAttention to detailProblem SolvingCommunicationData DrivenCoaching and FeedbackAdaptabilityConflict ResolutionProcess ImprovementIntegrity/Compliance

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EmpathyAttention to detailProblem SolvingCommunicationData Driven

About

Customer service and QA Analyst with 5 years and 9 months of experience since 2020 with experience supporting prescription drug plans, medical providers, and now dental providers, skilled at resolving member/patient issues and auditing interactions to improve accuracy and service quality.

Experience

Customer Service Representative - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City

(2017-11 - 2018-03)

Customer Service Representative - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City

(2018-11 - 2020-08)

Customer Service Representative - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City

(2020-08)

Quality Assurance Analyst - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City

(2020-08)

Education

Bachelor of Secondary Education - English - La Carlota City College (2013 - 2017)

Secondary - Our Lady of Purity Academy Inc. (2009 - 2013)

Primary - Don Esperidion Presbitero Elementary School (2003 - 2009)

Skills

Customer service and QA Analyst

Reviews

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