Cheenee Rose Terrible

Delivered excellent customer support across email, phone, and chat, ensuring a positive post-purchase experience. Handled daily order fulfillment tasks and coordinated with suppliers for smooth deliveries. Proactively followed up with customers to secure positive reviews and resolve concerns.

Customer Service Manager - AutoMaximizer, Inc. - USA

(2024-07 - 2026-07)

• Delivered excellent customer support across email, phone, and chat, ensuring a positive post-purchase experience.
• Handled daily order fulfillment tasks and coordinated with suppliers for smooth deliveries.
• Proactively followed up with customers to secure positive reviews and resolve concerns.
• Performed administrative tasks to assist in day-to-day business operations.
• Generated and researched leads to support sales and marketing efforts.

Virtual Assistant - TheMoneyBaller - USA

(2025-04 - 2026-03)

• Managed and updated daily sports statistics for NBA, WNBA, and MLB used across betting or sports analytics platforms.
• Ensured data accuracy and completeness before publishing.
• Organized tracking systems to improve visibility of game results and trends.

Data Manager - ECNUS - Japan

(2024-09 - 2025-02)

• Oversaw and maintained large volumes of data across multiple platforms with a focus on accuracy and quality control.
• Identified and resolved data discrepancies to ensure data integrity.
• Streamlined data entry processes and organized datasets for internal teams.

Lead Generation Specialist - Pollion - Turkey

(2024-11 - 2025-02)

• Conducted in-depth research on company websites across Europe to identify potential clients in need of translation and localization services.
• Built targeted lead lists of localization managers, marketing heads, and procurement contacts across various industries.
• Maintained clean and organized lead databases to support the sales team's outreach strategy.
• Ensured all data gathered was accurate and GDPR-compliant, helping improve outreach success rates.

Lead Generation Specialist - Anexo Global LLC - USA

(2024-06 - 2024-12)

Bachelor of Science - Business Administration major in Marketing Management (2011)