Cherry Abrenica

I have had several work experiences, including 10 years of teaching in a live classroom setup, a year as an ESL teacher, and 5 months as an appointment setter/scheduler at Buildingstar Cleaning Services, which taught me how to develop my personal and organizational skills. I handle both inbound and outbound calls professionally, ensuring effective communication and patient satisfaction. I handle booking cancellations and reschedule appointments.

I managed incoming and outgoing calls to schedule cleaning service appointments. I followed up calls and emails and maintained polite relationship with my clients. I am confident that I am proficient in implementing effective strategies tailored to clients' specific needs, ensuring alignment with their concerns and queries.

Appointment Setter/Scheduler at Buildingstar Cleaning Services (2025-11 – 2026-05)

• Book, cancel, and reschedule client's appointments
• Register client's information in the portal
• Verified client's details and update schedules
• Maintained google calendar and updated client's record with CRM daily
• Do inbound and outbound calls

ESL Teacher at Etalk Company China (2023-10 – 2025-10)

• Teaching English classes to all students all around the world via online

Teacher/Academic Coordinator/Strand Coordinator/Middle Admin at Bongabong National High School, Philippines (2019-07 – 2026-07)

• Teaching English, history, and theology classes onsite
• Hold meetings and trainings with my teachers as an academic coordinator
• Check Student outputs across all year levels as a Strand Coordinator
• Submit reports as a Middle admin

Bachelor in Secondary Education in English – LA SALLE UNIVERSITY PHILIPPINES (2010)

Licensed Professional Teacher in English