Chris Jaymar Pasula
IT Specialist
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About
Seeking a position with a possibility for skilled challenge and growth to support and enhance supportive objectives of the company.
Experience
Office Staff at Aspac Global Commodities Corp. (2017-04 – 2019-02)
IT Support Intern at Iconnect Technologies Inc. (2018-07 – 2019-01)
Software Engineer Intern at Tudlo Innovation Solutions Inc. (2019-01 – 2019-04)
System and Network Administrator at M Lhuillier Financial Services Inc. (2019-07 – 2023-02)
- Set-up, configure and maintain Network Monitoring Tools like Nagios, Zabbix, Fluke, Cacti, and IP Address Management.
- Manage servers and virtual machines on Windows, Linux Server Operating System and VMware Administration
- Knowledgeable on Cisco and Ruckus network equipment including switches, routers, wireless controllers/access points (Ubiquiti) and firewalls like Fortigate and Sophos.
- Assist all operations and offices using remote desktop (Teamviewer & Anydesk).
- Set-up, implement, install, upgrade, support, troubleshoot hardwares and softwares.
- Gather configuration, logs, backup and inventory on IT Infrastructures
Retention Specialist at Maxsip Telecom (2023-02 – 2024-03)
- Experienced being a Technical Support, Sales Representative (Upselling) and Customer Retention.
TSR at CTC BPO Inc. (2024-04 – 2026-10)
- Provide customers with quality customer service and technical support via phone call and email. Troubleshoot products regarding the TV channels like DirectTV and Internet services on the hotel property. Resolve tickets in order to maintain customer satisfaction using Salesforce.
- Assist maintenance and technicians onsite through phone calls and remote desktop using LogMein and NinjaRMM.
Education
Bachelor of Science in Information and Communication Technology – Cebu Technological University - Main Campus
Secondary Education – St. Paul College Foundation Incorporated
Elementary Education – Lyceum of Cebu
