Conie Cañete

Analyzed and moderated photo and video ads/listings, identifying and flagging content that violated platform policies. Protected users by removing or restricting inappropriate, misleading, or harmful content while maintaining accuracy and quality standards.

Associate (Content Moderator) - Wipro Philippines

(2024-11 - 2026-06)

• Analyzed and moderated photo and video ads/listings, identifying and flagging content that violated platform policies.
• Protected users by removing or restricting inappropriate, misleading, or harmful content while maintaining accuracy and quality standards.

HVAC Dispatcher - Freelance (Part-time Job)

(2025-07 - 2025-11)

• Handled customer inquiries, provided accurate technician ETAs, and detailed every call resolution and system update within the company database.
• Managed multichannel follow-ups via phone, email, and text to notify customers of expiring warranties, log communications, and drive contract renewals.

Customer Experience Associate (Content Moderator) - Alorica Philippines

(2023-08 - 2024-10)

• Reviewed and moderated video and photo content, flagging materials that violated community guidelines.
• Ensured compliance with platform policies by identifying inappropriate, harmful, or sensitive content while maintaining quality standards.

Tele - Encoder - Infoway Process Solutions

(2023-02 - 2023-07)

• Encoded information into company systems and conducted outbound calls and emails for data verification while ensuring accuracy and confidentiality.
• Conducted online research to verify contact information, maintain accurate records, and meet project deadlines.

Market Researcher - Survey Sampling International Philippines

(2018-07 - 2018-10)

• Conducted outbound survey calls to collect customer feedback, opinions, and demographic data using company scripts.
• Documented accurate survey responses and submitted completed surveys after each call.

Senior High School - Calero Integrated School (2016 - 2018)