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Crystal Mae Cambe

Crystal Mae Cambe

Medical Virtual Assistant / Patient Support Specialist

Talent
Metro ManilaMember since August 18, 2026
Critical ThinkingTime ManagementCommunicationPreparation and AssistanceLaboratory Automated ExpertiseAdaptability to new environmentEmail ManagementCalendar Management
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Critical ThinkingTime ManagementCommunicationPreparation and AssistanceLaboratory Automated Expertise

About

Motivated and compassionate individual seeking an opportunity to leverage skills in a respected industry. I possess a strong drive to excel and deliver exceptional results with adaptability as one of my key traits. I am poised to showcase my creativity while tackling challenging tasks with an unwavering commitment and passion to embrace a career opportunity where my background and education would be conducive to attaining goals.

Experience

Medical Virtual Assistant / Patient Support Specialist - Health Bright (Digital Mental Health Company) - Sydney, Australia

(2026-03)

  • Managed telehealth appointments (scheduling, rescheduling, cancellations, confirmations) with high accuracy.
  • Handled patient inquiries via phone, email, and chat, providing professional and empathetic support.
  • Served as the primary point of contact, assisting with information gathering and basic telehealth troubleshooting.
  • Maintained accurate patient records and uploaded documentation in the Practice Management System (PMS).
  • Coordinated with psychiatrists and psychologists to support patient care and scheduling needs. Tracked KPIs and followed daily workflows to ensure service quality and efficiency.

Nurse / Therapist - Marie France Group of Companies (Dermawell Inc.) - Sapphire Corporate Center, McArthur Highway, San Agustin, CSFP

(2024-12 - 2026-02)

  • Provide facial and body treatments tailored to client needs
  • Assess skin conditions and recommend appropriate care
  • Educate clients on skincare routines and products
  • Maintain cleanliness and hygiene of work area
  • Ensure client comfort and satisfaction during treatments
  • Keep up with current skincare trends and techniques

Medical Technology Intern - James L. Gordon Memorial Hospital - Rizal Avenue, Olongapo City, Philippines

(2022-08 - 2023-02)

Medical Assistant - Good Samaritan Medical Center - 600 Burgos Avenue, Cabanatuan City, Philippines

(2023-02 - 2023-08)

Medical Assistant - Our Lady of Good Birth, Birthing Home Inc. OLGB - R&R Building, Rizal St., Angeles City, Philippines, 2009

(2024-05 - 2024-08)

Education

Bachelor of Science - Medical Technology - Angeles University Foundation (2019-01 - 2024-12)

Science, Technology, Engineering and Mathematics - STEM - New Era University - Pampanga (2017-01 - 2019-12)

Senior High School - Angeles University Foundation (2017-01 - 2019-12)

Junior High School - New Era University - Pampanga (2013-01 - 2017-12)

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