Crystal Mae Cambe
Medical Virtual Assistant / Patient Support Specialist
Hire this person
Send a job offer directly to this candidate
About
Motivated and compassionate individual seeking an opportunity to leverage skills in a respected industry. I possess a strong drive to excel and deliver exceptional results with adaptability as one of my key traits. I am poised to showcase my creativity while tackling challenging tasks with an unwavering commitment and passion to embrace a career opportunity where my background and education would be conducive to attaining goals.
Experience
Medical Virtual Assistant / Patient Support Specialist - Health Bright (Digital Mental Health Company) - Sydney, Australia
(2026-03)
- Managed telehealth appointments (scheduling, rescheduling, cancellations, confirmations) with high accuracy.
- Handled patient inquiries via phone, email, and chat, providing professional and empathetic support.
- Served as the primary point of contact, assisting with information gathering and basic telehealth troubleshooting.
- Maintained accurate patient records and uploaded documentation in the Practice Management System (PMS).
- Coordinated with psychiatrists and psychologists to support patient care and scheduling needs. Tracked KPIs and followed daily workflows to ensure service quality and efficiency.
Nurse / Therapist - Marie France Group of Companies (Dermawell Inc.) - Sapphire Corporate Center, McArthur Highway, San Agustin, CSFP
(2024-12 - 2026-02)
- Provide facial and body treatments tailored to client needs
- Assess skin conditions and recommend appropriate care
- Educate clients on skincare routines and products
- Maintain cleanliness and hygiene of work area
- Ensure client comfort and satisfaction during treatments
- Keep up with current skincare trends and techniques
Medical Technology Intern - James L. Gordon Memorial Hospital - Rizal Avenue, Olongapo City, Philippines
(2022-08 - 2023-02)
Medical Assistant - Good Samaritan Medical Center - 600 Burgos Avenue, Cabanatuan City, Philippines
(2023-02 - 2023-08)
Medical Assistant - Our Lady of Good Birth, Birthing Home Inc. OLGB - R&R Building, Rizal St., Angeles City, Philippines, 2009
(2024-05 - 2024-08)
Education
Bachelor of Science - Medical Technology - Angeles University Foundation (2019-01 - 2024-12)
Science, Technology, Engineering and Mathematics - STEM - New Era University - Pampanga (2017-01 - 2019-12)
Senior High School - Angeles University Foundation (2017-01 - 2019-12)
Junior High School - New Era University - Pampanga (2013-01 - 2017-12)