Marbe

Experienced Medical Receptionist with 7 years of healthcare front-desk experience specializing in patient assistance, appointment scheduling, HMO and insurance coordination, laboratory requests, patient records, results releasing, cashiering, data entry, and telephone communication. Detail-oriented and customer-focused, with a Bachelor of Science in Industrial Technology, major in Computer Technology. Proficient in Microsoft Office, Google Workspace, Canva, and other computer-based applications.

Seeking a part-time work-from-home opportunity in Medical Reception, Healthcare Virtual Assistance, or Administrative Support.

Medical Receptionist - Hi Precision Diagnostic

(2019-02)

• Welcome and assist patients and visitors with professionalism and courtesy.
• Answer incoming calls and handle patient and client inquiries.
• Schedule and manage patient appointments accurately.
• Assist patients with HMO and insurance requirements and concerns.
• Process laboratory requests and related documentation.
• Handle the proper release of laboratory results.
• Maintain and update patient records accurately.
• Perform data entry and daily administrative tasks.
• Process cashiering and payment transactions accurately.
• Coordinate with staff and departments regarding patient concerns and requests.
• Handle patient information with confidentiality and professionalism.
• Manage multiple front-desk responsibilities while maintaining excellent customer service.

Bachelor of Science - Industrial Technology major in Computer Technology - CTU-Argao Campus (2013 - 2017)