Cyrene Tatto

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

HR Planning and Control Analyst/ People Insights & Analytics Analyst at Makati Development Corporation (2025-02 – Present)

• Assist in analyzing current workforce data and forecasting future staffing needs based on business objectives across the company and its subsidiary.
• Support the development and implementation of workforce plans to address gaps and optimize resource allocation.
• Collaborate with HR and department managers to align workforce supply with demand.
• Monitor key workforce metrics such as turnover rates, absenteeism, and productivity trends.
• Prepare reports and dashboards to communicate workforce insights into leadership.
• Support special projects related to workforce optimization and planning.
• Ensure compliance with labor laws and internal policies related to staffing.
• Continuously seek opportunities to improve workforce planning processes and tools.

Human Resources Business Partner- Recruitment at Makati Development Corporation (2024-01 – 2025-02)

• Performs end to end recruitment process: pooling, selection and endorsement of candidates considered for placement to the project handled.
• Work closely with hiring managers for manpower requirements: conduct initial interviews, review applications, endorse candidates to respective department managers, facilitates job offers and gather pre-employment requirements of hired candidates.
• Formulate and recommend sourcing strategies.
• Participate in various recruitment activities.
• Maintain and safely keep application forms, resumes and other relevant documents from candidates.
• Prepare contracts for project employees and monitor employee movement recommendation.
• Accomplish and maintain manpower/recruitment database and update dashboards/reports.

Human Resources Officer at Philippine National Bank (2023-10 – 2023-12)

• Preparing job descriptions, advertising vacant positions, and managing the employment process.
• Orientating new employees and training existing employees.
• Monitoring employee performance.
• Ensuring that all employees are organized and satisfied in their work environment.
• Overseeing the health and safety of all employees.
• Implementing systematic staff development procedures.
• Providing counseling on policies and procedures.
• Ensuring meticulous implementation of payroll and benefits administration.
• Communicating with staff about issues affecting their performance.
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.

Human Resources Officer at Vida Dialysis Center Phils. Inc. (2022-02 – 2022-11)

• Managing all day-to-day HR administration tasks; ensuring that all employee and HR records are accurate and up to date
• Assisting with the end-to-end recruitment process
• Creating employee training materials under the guidance of the learning and development manager
• Assisting with monthly payroll and resolving payment issues
• Preparing job offer emails and employment offer contracts
• Supporting the development of performance review processes and reward schemes
• Taking full responsibility for all annual leave and attendance records
• Inducting new staff and overseeing probationary periods
• Managing employee relations and staff welfare issues
• Responsible for overall compensation and benefits, and salary structure management.
• Formulating, developing, and implementing HR strategies, policies, systems, and processes.
• Developing and managing effective staff communication.

On-Call CS Agent at Wide Wide World Express Corp. (2021-03 – 2022-02)

• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• provide pricing and delivery information
• perform customer verification
• process orders, forms, applications and requests
• organize workflow to meet customer timeframe
• manage customers' accounts
• keep records of customer interactions and transactions
• record details of inquiries, comments and complaints
• maintain customer databases
• communicate and coordinate with internal departments

Costumer Service Agent at Wide Wide World Express Corp. (2020-02 – 2020-06)

• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• provide pricing and delivery information
• perform customer verification
• process orders, forms, applications and requests
• organize workflow to meet customer timeframe
• manage customers' accounts
• keep records of customer interactions and transactions
• record details of inquiries, comments and complaints
• maintain customer databases
• communicate and coordinate with internal departments

Behavior Specialist at SMLC Behavioral Therapy Center Inc. (2019-02 – 2020-01)

• Implement academic, social language, and behavioral programming, using principles of ABA
• Create materials to provide behavioral support that align with academic, social language, and behavioral programming.
• Provide modeling and coaching around the implementation of behavior interventions and ABA Principles.
• Assist school staff in conducting functional behavioral assessments, collecting behavioral data, and delivering behavior programming using the principles of ABA.
• Independently utilize feedback from supervisor level Behavior Analyst to refine, change, and further modify academic and behavior programs to best meet student needs.
• Maintain a weekly program book, summarizing and visually representing academic and behavioral programming.
• Support staff and students in the school setting, with optimizing social interactions and social pragmatic instruction in real life situations, using principles of ABA.
• Manage behavioral crisis situations, model interventions, provide staff training, and guidance in the development of crisis plans.
• Support staff in addressing students' adaptive living skills such as, toileting, feeding, dressing, etc. as it relates to behavior, on an as needed basis.

US Recruitment Specialist International Operations at MedPro International (2018-01 – 2019-01)

• Collaborate with hiring managers to identify each position's requirements.
• Sourcing in Job boards such as LinkedIn, Indeed, workabroad, and company website (job portal)
• Screening of Curriculum Vitae.
• Monitors the updates in recruitment.
• Conduct initial interview.
• Log candidate information in our database.
• Organized corporate events

Bachelor of Science in Psychology – Polytechnic University of the Philippines- Manila (2014 – 2017)

Bachelor of Science in Psychology – Far Eastern University- Cavite (2012 – 2013)