Dorothy Joy Ricalde

An enthusiastic and versatile HR professional with a decade of experience across diverse organizational settings driving organizational excellence through the intersection of empathy and analytics - seeking a role wherein I can utilize my skills to build a high-performing workforce and drive organizational success. I bridge the gap between policy development and employee development thru talent management, ensuring compliance while fostering a high-performing culture. From architecting job-leveling structures to scaling high-performance cultures, I specialize in turning HR analytics into actionable insights.

Dedicated to building compliant, future-ready workforces that drive bottom-line success.

Online English as a Second Language (ESL) Instructor - Suzhou Xuesanren Network Technology Co., Ltd.

(2026-01)

Teaches the English language to Chinese students online (video) and evaluates their performance based on set guidelines.

Online English as a Second Language (ESL) Instructor - RareJob Inc.

(2025-01 - 2025-10)

Taught the English language to Japanese students online (video) and evaluated their performance based on set guidelines.

HR-Officer Analytics - Staff Search Asia

(2025-07 - 2025-11)

• Position impacted by departmental reorganization.
• Seeking a role with long-term growth.
• Contributed to the development and review of HR policies, ensuring alignment with labor regulations, organizational goals, and industry best practices.
• Created performance dashboards for Field Operations Managers overseeing store and commissary accounts, delivering actionable insights to drive data-informed decisions.

Online English as a Second Language (ESL) Instructor - Market Designers, Inc.

(2023-02 - 2024-11)

Taught the English language to Korean students online (audio) and evaluated their performance based on set guidelines.

Consultant - Human Resource Management Office (HRMO) - Cainta Municipal Hall

(2023-09 - 2024-11)

Performed HR Audit, primarily on the following, i.e.: Employee Onboarding Process; HRIS or Masterfile for -- Permanent/Regular employees, Casual Employees, Consultants, Job Orders; Payroll Processes for: Permanents, Casuals, Consultants, Job Orders.

Online English as a Second Language (ESL) Instructor - 51talk English International Limited

(2020-07 - 2023-06)

Taught the English language to Chinese students online (video) and evaluated their performance based on set guidelines.

Senior Associate, HR Analytics - RCBC Bankard Services Corporation

(2017-09 - 2019-08)

• Organization Development, Benefits, Administration: Managed and safeguarded updated Job Descriptions (JDs) and Table of Organizations (TOs).
• Supported Focus Group Discussions (FGDs), prepared feedback reports, and addressed employee concerns.
• Provided secretariat support for the Service Excellence Award (SEA), Values Exemplar Award (VEA), and Compensation Committee Meetings.
• Processed Certificates of Employment (COE/COEI) and managed employee verifications/background checks.
• Prepared headcount and attrition data for presentations to the YGC Chairman.
• Oversaw the distribution of monthly birthday gift certificates.
• Handled interim benefits functions, including Optical Reimbursements, Burial/Funeral Assistance, and medical supply management.
• HRIS/Analytics: Maintained HRIS data -- ensuring accurate position titles and organizational updates.
• Prepared monthly headcount and demographic reports.
• Consolidated and submitted Service Level Agreement (SLA) reports.
• Managed the end-to-end Job Levelling/Job Evaluation (JE) Project.
• Led the installation of 'Building a Customer-Centric Culture' collaterals across office locations.

HR Employee and Labor Relations Officer - RCBC Bankard Services Corporation

(2015-04 - 2017-09)

• Ensured due process in administrative cases, following company procedures.
• Collaborated on disciplinary actions with managers and union representatives.
• Prepared reports on disciplinary cases and documented grievance actions.
• Organized quarterly Union meetings and issued monthly tardiness memoranda.
• Managed employee separations and exit interviews.
• Assisted in Focus Group Discussions (FGDs) and addressed employee concerns.
• Coordinated events like Thanksgiving Mass, Christmas Party, and others.
• Managed compliance for First Friday Mass, Emergency Go Bags, and Fire Drills.
• Released monthly birthday and obituary announcements.
• Organized 'Coffee with the CEO' sessions and funeral visits.
• Prepared monthly accrual reports for Finance and Accounting.
• Led the review and amendment of the Code of Conduct Manual as well as the Tardiness Policy.

HR Development Officer - RCBC Bankard Services Corporation

(2011-11 - 2015-04)

• Training (In-House, External, e-Learnings/Webinars): Provided administrative and logistical support.
• Recruitment (Regular, Tempo, and OJT Hiring): Regular Hiring: Sourced, interviewed, administered, and interpreted tests; conducted orientations and welcome lunches; monitored pre-employment requirements and managed employee files; maintained Vacancy Tracker and other databases.
• Tempo Hiring: Coordinated with agencies for applicant sourcing, interview scheduling, and feedback; safekept agency contracts.
• OJT Hiring: Endorsed applicants for interviews and conducted orientation before onboarding.
• Recruitment Caravan (2015) Project
• Career Development: Processed recommendations for promotions, acting capacities, transfers, and OIC appointments, including administrative tasks.
• Maintained movement reports and employee databases.
• Provided secretariat support for job evaluation activities and the Job Evaluation (JE) Review Committee.
• Safekept approved Job Descriptions (JDs) and Tables of Organization (TOs).

Human Resources Associate - Berjaya Pizza Philippines, Inc. - Ortigas Center, Pasig City, NCR

(2010-11 - 2011-04)

Recruitment Assistant - Manpower Outsourcing Services, Inc. - Ayala Avenue, Makati City, NCR

(2010-05 - 2010-08)

• deployed to: IBM Daksh Business Process Services (Phils.), Inc.

Training Assistant - Manpower Outsourcing Services, Inc. - Ayala Avenue, Makati City, NCR

(2009-11 - 2010-04)

• deployed to: ABS-CBN Broadcasting Corp.

Training Assistant - Corporate Executive Search, Inc. - Legaspi Village, Makati City, NCR

(2009-07 - 2009-09)

• deployed to: Mead Johnson Nutrition (Phils.), Inc.

Master - Human Capital and Organization Development - University of Asia and the Pacific (2020-08 - 2023-08)

Bachelor of Arts - Psychology - Ateneo de Manila University (2005-06 - 2009-03)