Danak Shamel J.
Motivated and hardworking professional who thrives on learning and growth
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About
Motivated and hardworking professional who thrives on learning and growth. Known for handling multiple tasks efficiently, solving problems creatively, and stepping up as a leader when needed. Recognized for academic excellence and strong communication skills. Eager to contribute to a team where I can continue learning, apply my strengths, and help drive success in a fast-paced, supportive environment.
Experience
BPO Agent Associate - ResultsCx
(2024-11 - 2025-10)
Sales Operation
- Assisted Customers with inquiries, product concerns, and service-related issues in a professional and timely manner.
- Maintained high levels of customer satisfaction through clear communication and effective problem resolution.
- Adhered to company protocols and handled sensitive customer data with confidentiality and care.
Education
Senior High School - Humanities And Social Sciences - Cainta Senior High School (2022 - 2024)
Alternative Learning System - San Isidro Elementary School (2021 - 2022)
Elementary - San Juan Unit-1 Elementary School (2011 - 2017)
