Darl Petallana
STORE OPERATIONS | TEAM SUPERVISION | CUSTOMER SERVICE
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About
Hands-on operations and administrative professional with experience in shop management, resort operations, staff supervision, and HR support. Skilled in coordinating daily operations, monitoring sales and inventory, supporting customer service, maintaining records, and organizing team activities. Brings a practical, people-oriented approach to leadership, with strong communication, organization, and adaptability.
Experience
Shop Manager - Ice Flakes Bohol
(2025-09 - 2026-02)
- Supervised daily shop operations and coordinated staff assignments to support smooth service.
- Monitored sales performance, inventory levels, and operational reports.
- Supported workflow improvements and customer service processes.
- Helped maintain store presentation, cleanliness, and compliance with operating procedures.
- Handled basic financial monitoring and expense tracking.
HR Officer / Administrative Staff - Bohol Travel Agency
(2026-03 - 2026-05)
- Supported recruitment, onboarding, employee records, attendance, and leave monitoring.
- Coordinated schedules and day-to-day manpower and operational requirements.
- Prepared reports and maintained organized administrative and financial records.
- Assisted management with employee-related concerns and general office operations.
Office Administrative Assistant / HR Associate / Operations Supervisor - Ramede Resort Bohol
(2022-02 - 2024-12)
- Coordinated daily office and resort operations, staff schedules, and departmental requirements.
- Supported staff supervision, communication, and operational follow-through across teams.
- Monitored inventory and assisted with compliance with company procedures.
- Assisted with recruitment, employee relations, HR documentation, and personnel records.
- Prepared reports and maintained administrative, financial, and operational documentation.
Education
Bachelor of Science in Commerce - University of Bohol (2004 - 2007)

