Darlyn Capacite

With hands-on experience in administration, account support and customer communication, I thrive in keeping business operations organized and running smoothly. I combine attention to detail with a proactive mindset to help busy leaders stay focused on high-impact work. You can expect dependable support, clear communication, and a commitment to excellence. I work as an extension of your team, ensuring tasks are completed accurately, deadlines are met, and your operations stay organized.

OFFICE ASSISTANT / CREDIT COLLECTION OFFICER - Nature's Harvest Corporation

(2024-01 - 2025-12)

• Coordinated schedules, customer documentation, and administrative workflows to ensure accurate records and efficient daily operations.
• Managed client accounts by monitoring payment schedules, following up on overdue balances, and maintaining accurate account records.
• Prepared operational reports, managed email correspondence, and maintained confidential files to support smooth business operations.
• Maintained financial records, payment histories, and collection reports with a high level of accuracy and confidentiality.
• Responded to customer inquiries by phone, email, and in person, providing timely account updates and resolving concerns professionally.
• Processed and organized invoices, payment receipts, and supporting documents to ensure complete and accurate financial records.
• Assisted with office administration, filing, document preparation, and other clerical tasks to improve workflow efficiency and support daily business operations.

ENCODER / LIAISON OFFICER - World Renowned Manpower Supply

(2023-01 - 2024-12)

• Entered and updated applicants information into the company database with accuracy and confidentiality
• Scheduled and monitored OWWA membership appointments and ensured applicants completed all required documentation before processing.
• Arranged biometric requirement and provided applicants with instructions regarding required documents, appointment dates, and processing procedures.
• Assisted in visa processing by preparing, reviewing, and organizing visa application requirements while tracking application status and ensuring timely submission.
• Processed employment documents, applications, and records for recruitment operations.
• Ensured strict confidentiality of sensitive applicant information and adhered to data privacy

Bachelor of Science - Business Administration - Major in Economics - EASTERN SAMAR STATE UNIVERSITY (2021-01 - 2022-12)