Donne Tapia

Good day! I am Donne, a barista from Starbucks Philippines for 3 years.

I am a Barista Trainer, a coffee specialist and a Global Coffee Master.

• Demonstrated exceptional customer service skills by maintaining a 98% positive customer feedback rating over the past year.
• Created a warm and welcoming atmosphere for customers
• Provided personalized coffee recommendations to customers based on their taste preferences
• Trained new hires on customer service best practices and techniques.

I am an undergraduate of Bachelor of Science in Hospitality Management specialized in Cruise Line Operations in Hotel Services