Ebasan May

Organized, detail-oriented, and reliable Virtual Assistant with background in administrative management, client communication, document drafting, and workflow coordination. Highly skilled in client relations, payment tracking, and social media management. Adept at leveraging modern digital tools and cloud applications to streamline business operations, boost productivity, and deliver exceptional remote support to executives and business owners.

Administrative & Operations Specialist at Independent / Personal Lending & Credit Operations (2024-01 – Present)

• Manage day-to-day business operations, professional client correspondence, and strict payment schedule tracking to protect credit history standards.
• Draft and edit loan term agreements, payment reminders, and official loan release documentation with high accuracy.
• Coordinate schedules, manage cloud files via Google Drive, and monitor pending client tasks to ensure smooth operational workflow.
• Oversee business social media page operations, managing audience engagement and coordinating community giveaway events.

Virtual Executive Assistant at Remote Support Services (2021-01 – 2023-12)

• Handled email inbox management, filtering high-priority messages, and drafting professional response templates for executive review.
• Scheduled appointments, coordinated travel arrangements, and maintained digital calendars across different time zones.
• Prepared weekly summary reports using Microsoft Excel and Google Sheets to track core administrative metrics.
• Maintained strict confidentiality and professional discretion regarding sensitive client records and financial documentation.

Bachelor of Science in Nursing – Ateneo College — Philippines