Sales Utility Clerk - SM Department Store
(2016-04 - 2016-09)
- Maintaining a healthy relationship with the customer while handling various task in the store.
- Monitoring of inventory of the products and making sure the stocks are up-to-date.
- Delivering an exceptional customer service while actively listening to their concern and keeping the customer satisfied.
Inventory Clerk/Merhandiser - Japan Home Centre
(2022-04 - 2022-10)
- Keeping record of every stock, supplies delivered to the store.
- Making sure that the displays inside the store is visually appealing to the customer.
Cashier/Sales Associate - Vision Express
(2023-01 - 2024-12)
- Providing excellent service quality to the customers and offering them the best services they can get for their eyes.
- Managed various methods of payments including Cash/Card transactions and providing them receipts for their purchase.
- Actively listening to their concern more especially to their health and wellbeing and giving the appropriate service they can get for their eyes.
Optical Consultant - George Optical
(2024-05 - 2024-11)
- Offering services to the clients accordingly to their needs.
- Reminding the clients to their next appointment to the doctor while building a strong relationship with them.
- Handling different kind of services being offered by the company and offering them to the clients and assisting them what services they really need.
Customer Service for Guest and Property - TTEC(Booking.com Account)
(2025-02 - 2026-06)
- Coordinated and managed reservations for guests and property owners, ensuring accuracy, availability, and smooth booking processes.
- Delivered timely and precise information regarding reservations, property details, and booking policies to support a positive guest experience.
- Handled guest concerns and property-related issues with professionalism, providing effective resolutions for last-minute bookings, cancellations, and reservation disruptions.
- Maintained a high level of customer satisfaction by demonstrating strong problem-solving, communication, and service-oriented skills.
