Ejelyn Quiroel

HR and Administrative professional with 6+ years of experience supporting HR operations, complemented by 3+ years of IT Support experience. Experienced in employee records management, timekeeping, HR documentation, recruitment support, administrative coordination, and employee support.

Certified Human Resource

Associate (CHRA) with a Bachelor's degree in Information Technology.

Human Resource and Admin Business Partner at Bhrillon Philippines, Inc. (2020-01 – Present)

• Managed daily timekeeping and attendance records for 175+ employees, manually encoding time-in/time-out data, updating timesheets, coordinating with managers, and resolving attendance discrepancies for payroll preparation.
• Managed 201 employee files in both digital and hard-copy formats, ensuring accurate, organized, and up-to-date personnel records and HR documentation.
• Maintained and regularly updated the employee master list, ensuring accurate employee information for HR records and day-to-day operations.
• Processed HMO additions and deletions by providing employee information and required documentation and assisting with reimbursement claim requirements.
• Handled government benefit requirements, including maternity and loan applications, by providing employees with required forms, information, and documentation.
• Facilitated PhilHealth registration for newly hired employees, ensuring completion of required forms and supporting documents.
• Coordinated payroll ATM account opening for new employees, providing requirements and facilitating necessary documentation.
• Facilitated the release of company IDs and assisted employees with related requirements.
• Prepared and released Certificates of Employment (COE), Quit Claims, and other employment-related documents.
• Coordinated employee separation and offboarding requirements, including exit clearances, quitclaim documentation, and the return of company-issued equipment.
• Coordinated employee onboarding requirements with IT, including system accounts, access, and company equipment endorsement and issuance for work-from-home employees.
• Managed recruitment sourcing activities by posting vacancies across multiple job platforms, reviewing and screening resumes against position requirements, and endorsing qualified candidates for interviews.
• Handled employee concerns and HR inquiries, providing information and explaining applicable company policies, procedures, and requirements.
• Coordinated company events and employee activities, including venue sourcing, supplier coordination, procurement of prizes and supplies, sound system arrangements, and event logistics.
• Handled ad hoc HR and administrative tasks to support day-to-day HR operations and business requirements.

IT Support at Bhrillon Philippines, Inc. (2016-10 – 2019-12)

• Provided technical support for hardware, software, system, and connectivity-related concerns.
• Assembled, disassembled, maintained, and troubleshot computer hardware and components.
• Installed, configured, and upgraded operating systems and software applications.
• Provided remote technical support using Zendesk and Datto RMM.
• Created, managed, and maintained user accounts using Active Directory.
• Supported data backup and recovery operations using Backup Assist, Veeam, and Symantec.
• Provided on-site technical support for hardware, software, and connectivity-related issues.
• Maintained accurate records of IT hardware, software, and company assets.
• Diagnosed network and connectivity issues and assisted users in restoring normal operations.

IT Support Intern at Converged IT (2015-11 – 2016-02)

• Assisted with computer hardware assembly, maintenance, troubleshooting, and software installation.
• Installed and configured operating systems and applications.
• Assisted in resolving hardware, software, and network connectivity issues.
• Supported LAN cabling, TCP/IP configuration, and application deployment on local and remote client devices.

Bachelor of Science in Information and Technology – Our Lady of the Sacred Heart College (2016-04)