Nica Dionsay

HR Business Partner with 7+ years of progressive HR experience supporting business operations, multi-site workforce requirements, employee relations, talent acquisition, performance management, HR policy and compliance, learning and development, and management advisory. Currently partners with branch heads, department managers, and executives across multiple branches and operational sites, providing practical HR guidance on employee cases, workforce planning, recruitment, performance, organizational programs, policy implementation, and people-related business risks. Experienced in translating operational concerns into HR actions, preparing management recommendations, and driving HR programs and process improvements.

Human Resources Business Partner - AG Group

(2022-01)

• Serve as an HR business partner to multiple branches, departments, and operational sites, working directly with branch heads, department managers, Area Managers, and executives on workforce and employee matters.
• Provide day-to-day HR advisory support on employee relations, workplace concerns, policy interpretation, disciplinary actions, case handling, and appropriate management interventions.
• Handle employee case management from incident review and investigation, documentation and Notice to Explain preparation through assessment, due-process guidance, management recommendation, and case monitoring.
• Conduct or support fact-finding and HR investigations involving workplace behavior, leadership concerns, policy violations, attendance, operational incidents, and employee grievances.
• Manage manpower requirements and end-to-end recruitment from approved personnel requests, sourcing and screening through selection, onboarding, deployment, and monitoring; track recruitment lead time against the 14-working-day SLA.
• Coordinate contracted/agency manpower requirements, deployment documentation, service-provider concerns, and workforce monitoring in support of branch operations.
• Support performance management, competency development, technical competency initiatives, employee recognition, engagement programs, and learning and development activities.
• Develop, review, and refine HR policies, guidelines, memoranda, forms, and programs to make requirements clearer, more objective, measurable, and practical for operations.
• Advise management on people-related risks and operational HR concerns, including appropriate preventive actions, documentation, employee communication, and escalation of cases requiring further review.
• Monitor attendance, workforce concerns, manpower requirements, HR documentation, and compliance across assigned branches; prepare HR reports, case summaries, trackers, and management recommendations.
• Partner with cross-functional teams to implement HR programs and process improvements, including workforce planning, recruitment controls, employee programs, policy rollouts, and operational HR initiatives.
• Support HR response to significant operational disruptions and employee-impacting incidents by coordinating management actions, employee communication, attendance/work arrangements, and related HR documentation.

Project Site HR Officer - Frasec Manta Development Corporation

(2021-01 - 2022-12)

• Managed site HR operations covering staffing, recruitment, timekeeping, employee documentation, employee relations, employee engagement, and HR compliance.
• Served as the primary HR representative for a remote mining project site, partnering with site management on workforce and employee concerns.
• Implemented HR policies and addressed employee concerns in accordance with company standards and applicable government requirements.

HR Recruitment and Monitoring Officer - DMMA College of Southern Philippines, Inc.

(2019-01 - 2021-12)

• Managed full-cycle recruitment for academic and non-academic personnel, from sourcing and screening through selection, documentation, and onboarding.
• Monitored employee records, HR documentation, compliance requirements, and supported payroll-related processes and employee data monitoring.

Part-Time Instructor – HR / Business - DMMA College of Southern Philippines, Inc.

(2019-01 - 2021-12)

• Facilitated HR and business-related classes and integrated practical HR experience into lectures, activities, and case discussions.

HR Staff - Monde Nissin Corporation

(2019-01 - 2019-12)

• Supported applicant screening, examinations, job fairs, mass hiring, onboarding, and employee orientation.

Project-Based Coordinator - Center for Educational Measurement (CEM)

(2018-01 - 2018-12)

• Coordinated standardized testing logistics, documentation, schedules, and team supervision for private schools.

Bachelor of Science - Psychology - Holy Cross of Davao College, Inc. (2018-12)