Ma. Editha D. Trinidad

Employee Relations, Office Administration, Recruitment, Documentation, Reporting and presentations, People Management and Planning, Training and Development

Human Resources Business Partner - Shopping Center Management Corporation, SM Supermalls

(2024-01)

Serves as a strategic HR Business Partner to multiple business units, providing end-to-end HR support covering recruitment, employee relations, documentation, training and development, and people management.

• Handles employee relations matters including grievances, disciplinary actions, and conflict resolution in accordance with the Labor Code of the Philippines and company policies.
• Manages full-cycle recruitment for assigned accounts including job posting, screening, interviewing, and endorsement of qualified candidates to department heads.
• Oversees HR documentation such as 201 files, government transactions (SSS, PAGIBIG, PHILHEALTH, BIR), employment contracts, regularization, promotions, and transfers.
• Facilitates onboarding, orientation, and training programs to support employee development and ensure alignment with company culture and standards.
• Prepares and submits HR reports including headcount, hiring status, turnover analysis, and other people metrics to support management decision-making.
• Coordinates with department managers and HR leadership on organizational development initiatives, workforce planning, and performance management activities.

Regional Recruitment Officer - Shopping Center Management Corporation, SM Supermalls

(2019-01 - 2023-12)

• Ensures end to end recruitment process which includes conducting resume reviews and evaluating of key competencies of applicants against hiring requirements through the company's screening process.
• Conducts and facilitates research and creates strategies for manpower requirements including online (the use of the internet) and offline sources (government agencies, schools, job fairs and others).
• Coordinates with the HR Managers for the exact needs of company manpower and endorses them as necessary.
• Handles two regions with multiple malls such as SM City North EDSA, SM City Fairview, SM City Novaliches, SM City San Jose and others.

Human Resources Officer – HRBP - Shopping Center Management Corporation, SM Supermalls

(2015-09 - 2018-12)

• Ensures end to end recruitment process which includes conducting resume reviews and evaluating of key competencies of applicants against hiring requirements through the company's screening process.
• Conducts and facilitates research and creates strategies for manpower requirements including online (the use of the internet) and offline sources (government agencies, schools, job fairs and others).
• Coordinates with the HR Manager for the exact needs of company manpower and endorses them as necessary.
• Handles recruitment related documentations particularly background checking, government transactions, 201 filing and checking, and any intra-company communications to employee movements such as transfers, regularization, promotion and the like.

Human Resources / Admin Officer - ePost EduCenter Inc. – Online English Company

(2013-07 - 2015-08)

• Familiar with industrial relations theories, practices and the Labor Code of the Philippines and relates them when necessary to work problems and conflicts; attends to grievances of employees and makes reports to the top management for resolutions and fast action on current predicaments.
• Organizes team building activities such as reading clubs, hiking trips, and organization magazines that promote the culture of soundness and camaraderie within the organization.
• Makes and gives disciplinary and administrative memos after carefully analyzing events leading to such punitive measures.
• Attends court hearings related to employee problems such as illegal dismissal, non-payment of statutory benefits such as maternity pay, night shift differential and separation pay (DOLE, NLRC – SENA).
• Trains new employees on subjects such as company culture, rules and regulations, administrative requirements, and others.
• Ensures end to end recruitment process which includes conducting resume reviews and evaluating of key competencies of applicants against hiring requirements through the company's screening process.
• Conducts and facilitates research and creates strategies for manpower requirements including online (the use of the internet) and offline sources (government agencies, schools, job fairs and others).
• Coordinates with the General Manager for the exact needs of company manpower and endorses them as necessary.
• Benchmarks different online recruitment agencies, government partners and presents them accordingly to the organizational requirements.
• Prepares weekly, monthly and annual reports about Human Resources matters particularly attendance, hiring process, turnovers, organizational development etc.
• Leads the administrative employees on their daily, weekly and monthly tasks such as timekeeping, payroll, productivity reports, employee assistance reports, marketing and job posting needs of the company.
• Reviews documents such as contracts of lease and negotiates with brokers, other human resource practitioners and property managers about their content such as rent increase and other modifications of the terms and conditions.
• Manages the payment requirements of the company such as rentals, association dues and other expenses regarding company administration. In addition, administers the business related permits such as SEC, Mayor's, Barangay and others.
• Signatory of Certificates of Employment, Clearances and other pertinent documents for employees.
• Checks and manages the processing of documents related to the branches of governments such as SSS, PAGIBIG, PHILHEALTH and BIR.

Academic Head cum HR Business Partner - Bulacan State University Language Center – English Academy

(2009-12 - 2013-06)

• Leads different trainings and development scheme such as the implementation of the annual cultural festival to intensify soundness in a diverse environment, and online activity groups to share lesson plans and teaching strategies for the benefit of the academy.
• Makes written evaluations for teachers and gives sanctions whenever necessary, while on another facet, listens to grievances of employees and acts as mediator when conflicts arise. As a result, advice is given to top management on organizational development and employee management regularly and when most necessary.
• Makes and develops assessment methods for both teachers and students and coaches Team Leaders regarding quality of teaching and methodologies which they will trickle down to their members. Guides employees in administrative matters and cases.
• Revises and approves promotions and increase of salaries and benefits of teachers.
• Creates the hiring process of the company and suggests suitable pay scheme for newly hired teachers. Coordinates with Center Director, Operations Head and Area Supervisors for the exact needs of company manpower.
• Assesses applicants through class demonstration and interviews.
• Conducts review of resumes and evaluates key competencies against hiring requirements.
• Regularly makes and revises the curriculum of the academy for the exact needs of the student clients. Schedules the classes of the academy.
• Assesses students language proficiency thru a speaking test.
• Guides teachers in academic matters.
• Makes books and study materials for both students and teachers of the academy.

Team Manager / Curriculum Developer - Bulacan State University Language Center – English Academy

(2009-02 - 2009-11)

Coordinator - Bulacan State University Language Center – English Academy

(2007-07 - 2009-01)

English Tutor - Bulacan State University Language Center – English Academy

(2007-01 - 2007-06)

Master - Industrial Relations - School of Labor and Industrial Relations, University of the Philippines – Diliman (2025)

Diploma - Industrial Relations major in Human Resources - School of Labor and Industrial Relations, University of the Philippines – Diliman (2014 - 2016)

BS - Biology - Bulacan State University – Malolos (2002 - 2006)