Erica Ortega
Operations Customer Expert I
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About
I am seeking a position that can accommodate professional growth which provides challenging and learning opportunities to practice my career while allowing me to utilize my knowledge and skills.
Experience
Operations Customer Expert I at Teleperformance SM AURA (2025-03 – Present)
Dining Crew at 5 Phase 2, Ayala Center (2024-08 – 2025-02)
Cashier/Frontliner at Breadtalk Group Private LTD. (2022-09 – 2024-03)
Virtual On-the-job-Training at Viewsite Restaurant, GreenHouse and Casa Celina Restaurant (2022-02 – 2022-03)
300 hrs
Dining crew On-the-job-training at Wood Side Restaurant (2019-01 – 2020-03)
250 hrs
Education
BS in Hospitality Management – College for Research and Technology (2018 – 2022)
Senior High School in Accountancy and Business Management – Penaranda National High School (2015 – 2018)
High School – Penaranda National High School (2012 – 2015)
Elementary – San Josef Elementary School
