May Ann Bola
OPERATIONS CUSTOMER EXPERT
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About
To help to attain the aim of the company goal and pursue my work experience in the field of interests.
Experience
OPERATIONS CUSTOMER EXPERT - TELEPERFORMANCE
(2024-10 - 2026)
Answers queries, Respond promptly to customer inquiries via chat, Turn routine service inquiries into sales opportunities by identifying customer needs and recommending matching products or services Maximize order value by suggesting complementary products, upgrades, or custom add-ons.
EVENT STYLIST (FREELANCE)
Visual design concepts for church altars, aisle runners, reception centerpieces, graphic Elegant color palettes, paper texture suggestions, and design styles for invitations Creative and customizable favor ideas that will want to keep.
GRAPHIC DESIGN LAYOUT ARTIST (FREELANCE)
Design ideas, measuring and layouts
GENERAL MANAGER / GRAPHIC ARTIST - Happy Cream Puff, Inc.
(2015-06 - 2016-10)
Handle 17 Branches, Supervised the staff, Answers phone call inquiries, layout all marketing ideas such as banners/ menus/stores perspective, Data Entry, make memorandum and letters, attends the meeting with the mail administration.
PRODUCTION SUPERVISOR & GRAPHIC ARTIST - JERRYAN Advertising
(2010-01 - 2013-12)
Attend the clients, Answers phone call inquiries, items costing, supervised the staff, Quality control, Layout Designing, editing, Data Entry.
Education
BACHELOR OF SCIENCE in HOTEL AND RESTAURANT MANAGEMENT – National College of Business and Arts Cubao (2006)
BACHELOR OF SCIENCE in MASS COMMUNICATION ARTS – Trinity College of Quezon City (2002)
SECONDARY – National College of Business and Arts, Aurora Cubao Quezon City (1999)
PRIMARY – Quirino Elementary School, Proj 2 Quezon City (1995)
