Esmael Taib

Results-driven eCommerce and Digital Product Specialist with 6 years of experience in product listing, catalog management, Shopify and BigCommerce operations, product content, and eCommerce support. Skilled in maintaining accurate product information, managing SKUs and inventory, optimizing product content, and supporting day-to-day online store operations. Also experienced in handling customer inquiries, providing product information, coordinating with suppliers and internal teams, and assisting with order and delivery concerns.

Highly organized, detail-oriented, and adaptable with strong administrative, communication, and problem-solving skills.

Digital Product Specialist - HeadphonesSG & Lionware Pte Ltd - Singapore

(2022-11)

• Product Listing (Accuracy of product descriptions, SKUs, and categories to optimize customer experience and search functionality.)
• Create, schedule, and publish engaging content on Facebook and Instagram to grow audience reach and engagement.
• Design engaging email campaigns to drive customer engagement and conversions.
• Executive Task (Hubspot, MS Office & Google Workspace)
• Customer Service Email (Quoting, Returns, Refunds, Warranties and About the Product)

Amazon Product Lead Specialist - Peak Distribution - USA

(2021-06 - 2022-03)

• Researched and identified profitable products using tactical arbitrage.
• Sourced promotional offers, discounts, and coupons to improve product profitability.
• Maintained accurate product information and supported eCommerce product management activities.

Shopify VA - Jen Speed Solutions - GA, USA

(2020-03 - 2022-03)

• Managed Shopify product listings, including categorization, variations, SKUs, inventory, collections, and tags.
• Assisted with Shopify store settings, theme customization, and PageFly page building.
• Updated website content and resolved basic store and product-related issues.
• Used HTML and Liquid for basic Shopify theme and content customization.

Planning Department - Nasser Al-Hajri Corp - Jizan

(2016-12 - 2019-03)

• Performed administrative, documentation, and data management tasks using Microsoft Office and Google Workspace.
• Analyzing isometric drawings to support accurate fabrication, ensuring precise measurements, proper material usage, and compliance with technical specifications.
• Coordinated information and requirements between departments.