Franco Luna

IT Graduate with hands-on experience in technical support, network infrastructure, ERP administration, and document control. Skilled in troubleshooting hardware, software, network connectivity, Wi-Fi systems, routers, switches, CCTV systems, and end-user devices. Experienced in managing cloud-based biometric solutions, ERP platforms, and supporting business-critical IT operations.

Strong problem-solving abilities, attention to detail, and commitment to delivering reliable technical support while continuously developing expertise in network administration and IT infrastructure.

IT Support / Document Control Custodian (DCC) - Reytech Construction & Development Corp.

(2024-11)

• Provide technical support to office and site personnel, troubleshooting hardware, software, network, and connectivity issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, and peripheral devices.
• Support and maintain network infrastructure, including Wi-Fi access points, routers, switches, and CCTV systems.
• Configure and troubleshoot network devices to ensure reliable connectivity and system performance.
• Manage IT equipment inventory, software updates, antivirus protection, and security patch deployment.
• Implement and maintain cloud-based biometric attendance systems on AWS, integrated with HRIS for attendance and payroll processing.
• Serve as Administrator of the Acumatica ERP system, managing user accounts, workflows, document processing, and reporting functions.
• Provide support for network operations and assist users with day-to-day IT-related requirements.
• Manage document control processes and administrative workflows, ensuring accurate record-keeping and compliance across departments.
• Support ISO 9001, ISO 14001, and ISO 45001 management systems by maintaining required documentation and process compliance.
• Coordinate departmental procedures, approvals, and documentation with department heads and stakeholders.
• Assist in regulatory compliance activities, including safety and environmental documentation requirements.
• Contribute to process improvement initiatives, staff training, workflow optimization, and operational reporting.

HR & Admin Associate / IT Support - Landers Superstore Vermosa Project / Reytech Construction & Development Corp.

(2024-03 - 2024-11)

• Managed weekly payroll for 350+ full-time workers, maintaining accurate timekeeping records using biometric system.
• Managed HR and administrative tasks, including employee onboarding, document control, and daily office coordination.
• Prepared 13th-month pay in December, ensuring compliance and accurate distribution to employees.
• Maintained and managed 201 files for employees, ensuring proper documentation and record-keeping.
• Assisted in IT operations by setting up and maintaining a cloud-based FingerTec biometric system for attendance tracking across all project sites.
• Supported office IT infrastructure, troubleshooting basic network and system issues.
• Maintained accurate records and reports to streamline HR and administrative processes.

Timekeeper/Admin - Landers Superstore Nuvali Project / Reytech Construction & Development Corp.

(2022-06 - 2023-09)

• Managed weekly payroll for 280+ full-time workers, maintaining accurate timekeeping records using bundy clocks and timecards.
• Prepared 13th-month pay in December, ensuring compliance and accurate distribution to employees.
• Maintained and managed 201 files for employees, ensuring proper documentation and record-keeping.
• Updated and verified employee timecards monthly to ensure correct payroll and compliance.
• Assisted in warehouse and procurement tasks, gaining hands-on experience beyond administrative duties.
• Oversaw office assets, ensuring proper tracking, maintenance, and accountability.
• Trusted to handle petty cash, demonstrating reliability and attention to detail.
• Quickly adapted as a beginner in a construction environment, collaborating with diverse teams and learning multiple operational processes.

Bachelor of Science - Information Technology - Cavite States University - Silang (2017-08 - 2023-09)

Secondary - Imperial Learning Center (2011-06 - 2015-03)

Primary - Carmen Elementary School (2006-06 - 2011-03)