Frank Quiros

An experienced client coordinator with a strong background in client interaction and administrative support. With a proven ability to multitask efficiently under pressure, consistently delivers high-quality service while ensuring tasks are completed accurately and without delay. Now seeking to transition into roles such as Virtual Assistant.

Virtual Patient Care Coordinator - Professional Physical Therapy

(2023-01 - 2026-12)

• Coordination between departments and external providers.
• Familiarity with electronic medical records (EMR) systems.
• Strong patient communication and interpersonal skills.
• Handling administrative tasks and explaining patient's bill.
• Build and maintain strong, long-term relationships with both new and existing clients.
• Confident in communicating with client virtually.
• In-depth knowledge of healthcare insurance processes and policies
• Understanding of HIPAA and patient confidentiality standards
• Educating clients about their benefits.

House Flipping (Buy & Sell) - Estately, LLC

(2023-01 - 2023-12)

• Adding comparable in Trello.
• Buy and sell properties.
• Accurate data entry and record-keeping.
• Maintaining clear communication between client and investors.
• Workflow management.
• data management and organization.

Customer Service Representative - AT&T telecommunications Company

(2022-01 - 2023-12)

• Tailor fits the needs to the customer/clients.
• Walking customers through the process.
• Proven ability to quickly adapt to complex tools and system.
• Provided effective solutions to customer inquiries, ensuring high satisfaction.

Humanities and Social Sciences - Banisilan Sr Highschool (2020-01 - 2022-12)