Gabriel Matanguihan
Detail-oriented and reliable professional with experience working in fast-paced environments
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About
Detail-oriented and reliable professional with experience working in fast-paced environments. Able to work well with teams, adapt quickly to new systems and processes, and handle tasks with accuracy and professionalism. Known for having a positive attitude, willingness to learn, and strong commitment to delivering quality work.
Experience
Trust and Safety Analyst at Accenture (2024-03 – 2025-04)
- Monitored and evaluated large volumes of user-generated content using data-driven decision-making to ensure compliance with platform policies.
- Responsible for processing and investigating terms and service keeping a safe platform.
- Effectively identified problems and issues by performing relevant research using appropriate tools.
- Communicated effectively and concisely with the stakeholders.
- Maintained and promote a positive attitude while meeting high productivity, quality and other aligned KPI's.
Clerical Aide at LGU-MDRRMO (2023-09 – 2023-12)
- Prepared comprehensive accomplishment reports, administrative tasks and ensured accurate documentation.
- Processed daily wage payroll, encoded travel orders, and maintained organized records by filing and coding endorsement letters.
- Facilitated timely and secure document exchanges with other offices, handled overtime requests, and processed corresponding office orders.
- Authored clear and detailed monthly accident reports and prepared compensatory overtime credits in accordance with office procedures.
Crew at Takoya-Tea (2021-03 – 2021-09)
- Provided excellent customer service by attending to customer needs.
- Assisted customers by answering inquiries, operating equipment efficiently, and maintaining a positive and professional attitude at all times.
- Handled customer feedback respectfully and professionally to support customer satisfaction and service improvement.
- Maintained regular sanitation and cleanliness standards to ensure a safe and hygienic work environment.
Education
Bachelor of Science in Business Administration major in Human Resource Development Management – University of Batangas (2019 – 2023)
Senior High School in Accountancy, Business and Management (ABM) – Batangas College of Arts and Sciences, Inc. (2017 – 2019)
