Ginarose Tanomna
IT SUPPORT
Talent
DiadiMember since June 21, 2026
IT Service Desk / Helpdesk Support (L1 Support)Incident & Request Management (Ticketing System)Hardware & Software TroubleshootingComputer Reimaging & OS DeploymentWorkstation Setup & ConfigurationActive Directory & IT Asset Management and DocumentationBIOS Configuration & System SetupSoftware Installation & Endpoint Compliance
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IT Service Desk / Helpdesk Support (L1 Support)Incident & Request Management (Ticketing System)Hardware & Software TroubleshootingComputer Reimaging & OS DeploymentWorkstation Setup & Configuration
About
I am seeking a position in the IT industry where I can apply my knowledge and skills, gain practical experience, and continue learning. I am willing to learn, adapt to new challenges, and contribute positively to the company while growing in my career.
Experience
On-the-Job Training (OJT) – IT Intern at Foundever (2026 – 2026)
While experiencing hands-on technical tasks and real workplace responsibilities, my skills in teamwork, collaboration, leadership, communication, and problem-solving continued to improve, helping me become more adaptable and effective in a professional IT environment.
- Assisted in software installation, computer reimaging, and workstation deployment.
- Performed basic hardware maintenance, upgrades, and troubleshooting.
- Supported network documentation by identifying and recording LAN port information.
- Assisted in BIOS configuration and system setup for training and operational use.
- Conducted software compliance checks to ensure adherence to company policies.
- Utilized the IT ticketing system to assist with technical support requests.
Education
Bachelor of Science in Information Technology – Ifugao State University – Lamut Campus (2022 – 2026)
Skills
IT SUPPORT
