Grace Batuhan

Detail-oriented and highly dependable Medical Laboratory Science graduate with nearly 10 years of experience in medical billing and healthcare support. Proven ability to manage high-volume workloads, ensure accuracy in claims processing, and communicate effectively with patients, insurance providers, and healthcare teams. Recognized for efficiency, strong analytical skills, and commitment to delivering high-quality results in fast-paced environments.

Medical Biller at APEX Practice Partners (2015-06 – 2026-04)

• Managed end-to-end medical billing processes, ensuring timely and accurate claim submissions
• Verified patient eligibility, benefits, and secured required referrals and pre-authorizations
• Reviewed and audited patients account for accuracy, completeness, and compliance
• Processed electronic and paper claims using billing software systems
• Conducted follow-ups on unpaid claims, reducing delays in reimbursement cycles
• Resolved discrepancies by coordinating with insurance providers and patients
• Investigated and successfully appealed denied claims, improving collection rates
• Managed secondary and tertiary insurance billing processes
• Assisted patients with billing inquiries and structured payment plans
• Maintained and updated billing systems, rate changes, and financial reports

Laboratory Intern at Rizal Medical Center (2013-10 – 2014-03)

• Collected, processed, and analyzed patient specimens across laboratory sections
• Assisted in conducting diagnostic tests on blood and other bodily fluids
• Ensured accurate encoding and reporting of laboratory results
• Maintained proper handling and documentation of laboratory samples

Bachelor of Science in Medical Laboratory Science – Dr. Carlos S. Lanting College (2010-06 – 2014-04)