Hiyas Cañete

Experienced and versatile General Virtual Assistant delivering high-quality administrative and support services. With a strong background in assisting clients, managing tasks and providing remote assistance, I am committed to contributing to the success of businesses and individuals by providing reliable and professional virtual support.

Recruitment Assistant/ Admin Support - SEGEN

(2021-06 - 2025-12)

• Data cleansing and overall management of the Salesforce CRM/Job Adder
• Uploading, merging, and maintaining individual profiles (for clients and candidates)
• Attaching candidate profiles to assignments on the system
• Attaching documents to relevant people, clients, or assignment profiles as required
• Formatting CVs and proposals and general documents with SEGEN logos
• Communicating to candidates via email and calls, arranging appointments as required
• Booking in telephone interviews with Directors and Consultants
• Uploading photos, articles, videos, and information relevant to the industry on the Segen website
• Candidate sourcing through job boards, social media, networking, and Boolean search techniques

Call Quality Assurance - Total Selling Solutions

(2016-09 - 2021-09)

• Listened to Automotive phone calls (Sales, Servicing & Parts)
• Filtered the calls into Lead/Non-Lead categories
• Scored the leads accurately based on the client-set scoring criteria
• Flagged certain types of calls to upper management

Clinical Auditor (OASIS Reviewer) - CVH Care

(2015-12 - 2016-08)

• Reviewed/Audited medical charts (OASIS Plan of Care: SOC OASIS Assessment, Recertification, Resumption of Care) for insurance billing to ensure accuracy and compliance/quality requirements

Auxiliary Nurse - Southern Philippines Medical Center

(2015-01 - 2015-12)

In various nursing assignments, including the Gyne Ward, Medical Extension Ward (Internal Medicine), and Surgical Intensive Care Unit, I performed comprehensive nursing care to patients. This included tasks such as administering medications and injections, monitoring vital signs, conducting patient assessments, carrying out diagnostic tests, assisting with various medical procedures, collecting and sending specimens for analysis, and offering health education to patients and their families. Additionally, I ensured the accurate documentation of patient information and promptly reported any changes or concerns to the medical team.

Recruitment Sourcer/Researcher - TH Bender and Partners Inc.

(2012-01 - 2015-01)

• Researched and sourced candidates through LinkedIn Recruiter, Search engines and sites, and Job boards (Craigslist, Monster, Indeed, etc.)
• Build talent/candidate lists for active job searches through LinkedIn Recruiter and Excel
• Screened resumes/CVs and LinkedIn profiles
• Created and edited profiles using File Maker Pro
• Conducted research on various business-relevant topics regarding U.S subsidiaries of German, Swiss, and Austrian parent companies
• Helped schedule and coordinate interviews of prospective job candidates via email and phone calls
• Processed incoming and outgoing candidate emails

Pre-service Nurse Volunteer - San Pedro Hospital

(2010-07 - 2010-08)

Performed a wide range of patient care tasks, including assisting with hygiene, ensuring proper food intake, administering medications, monitoring vital signs, recording patient histories accurately, aiding in admissions and transfers, preparing patients for procedures, collecting and managing samples for testing, monitoring patient conditions, promptly reporting changes to higher-level medical staff, providing support during emergencies, offering emotional assistance to patients and families, assisting with patient transfers, and maintaining organized and updated patient documentation in a General Ward.

Nurse Volunteer - Rivera Medical Center

(2009-12 - 2010-03)

Assigned to the Pediatric ward my duties involved checking in child patients, evaluating their symptoms and checking their vital signs, Completing diagnostic tests, Administering medications or minor procedures, Creating a treatment plan or coordinated follow-up medical care, and educating family members on treatment options.

Clerk - LGU - Brgy Maa

(2004-09 - 2005-05)

• Answered phone calls, compiled, sorted, and filed records of office activities, answered correspondence and prepared outgoing mails
• Prepared meeting agendas, attended meetings, and transcribed minutes
• Handled people's organizations such as Driver's, Elderly, and Women's associations

Bachelor of Science - Nursing - Brokenshire College (2004 - 2008)

Bachelor of Arts - Social Science - UP, Mindanao (2000 - 2004)