Honeylet Cherry Lodripas

I am a seasoned call center professional with over 10 years of experience specializing in healthcare and life insurance accounts. Throughout my career, I’ve developed a strong foundation in customer service, compliance, and client relations—handling sensitive information with care and delivering high-quality support across diverse platforms. My expertise includes resolving complex inquiries, guiding policyholders through claims processes, and ensuring customer satisfaction in fast-paced environments.

I’m now seeking part-time, remote opportunities where I can continue providing exceptional service while expanding into new digital support roles.

1. Company Name: DXC Technologies | Dates: Oct 2024 to Present | Position: Business Analyst for a Life Insurance
2. Company Name: R1RCM Phils. | Dates: June 2022 to Oct 24 | Position: Senior Associate for Health Care
3. Company Name: Sutherland Global | Dates: Sept 2021 to May 2022 | Position: Financial Associate
4. Company Name: EXL Services | Dates: Sept 2019 to Jun 2021 | Position: CSR for Life Insurance
5. Company Name: Concentrix Phils. | Dates: Feb 2019 to Sep 2019 | Position: Technical Support Representative
6. Company Name: TaskUs Phils | Dates: Sep 2016 to Sep 2018 | Position: Email Support Specialist
7. Company Name: Concentrix Phils | Dates: Aug 2014 to Sep 2016 | Position: Accts & Billing CSR

Bachelor of Science in Secretarial Administration Graduated Cum Laude Demonstrated academic excellence and strong organizational skills through a rigorous curriculum focused on administrative management, communication, and office systems.

Additional Coursework in Education Completed 18 Units with a Specialization in Preschool Education Gained foundational knowledge in early childhood development, instructional strategies, and classroom management tailored to preschool learners.