Ianna Caldejon

Assisted in planning and coordinating tournaments, events, and promotional activities. Coordinated with internal teams, suppliers, partners, and guests to support smooth event operations. Assisted with event registrations, guest communications, tee time bookings, and on-site event requirements.

Events and Marketing Associate at Hann Reserve (2026-01 – Present)

• Assisted in planning and coordinating tournaments, events, and promotional activities.
• Coordinated with internal teams, suppliers, partners, and guests to support smooth event operations.
• Assisted with event registrations, guest communications, tee time bookings, and on-site event requirements.
• Supported marketing activities, including social media content, promotional materials, and influencer coordination.
• Prepared event documents, reports, purchase requests, and other administrative requirements.
• Assisted with inventory monitoring and coordination with suppliers for event and marketing materials.

Reservations Specialist at The Lighthouse Marina & Resort (2024-06 – 2026-01)

• Handles guest inquiries and bookings via phone, email, and online platforms
• Manages individual and group reservations, coordinating requirements and special requests
• Uses the Epitome system to update availability, guest profiles, and booking details
• Coordinates with front office, housekeeping, and events team for smooth guest experiences
• Assists in upselling room upgrades and packages to maximize revenue

Event Coordinator Intern at Subic Sailing, Inc. (2025-04 – 2025-06)

• Assisted in planning and executing sailing events, regattas, and corporate functions
• Coordinated with suppliers, venue partners, and participants to ensure smooth event logistics
• Helped manage event registration, guest lists, and on-site support during events
• Created promotional materials and supported social media content related to event campaigns
• Maintained clear communication with sponsors, crew members, and volunteers
• Gained hands-on experience in event planning, logistics, and tourism operations

Travel Services Intern at Valkenus Travel Services (2025-02 – 2025-04)

• Handled client inquiries regarding flights, accommodations, visa requirements, and tour packages
• Processed reservations and bookings through online platforms and direct partner coordination
• Prepared travel quotations and documentation for individual and group clients
• Coordinated with airlines, hotels, and tour operators to ensure accurate and timely confirmations
• Supported front office operations, walk-in client servicing, and daily administrative tasks
• Gained practical experience in customer service, itinerary planning, and tourism sales
• Assisted in creating customized domestic and international travel itineraries

Service Crew / Cashier at McDonald's (2022-03 – 2022-08)

• Delivered fast and friendly customer service in a high-volume environment
• Operated POS system for order taking and payments
• Maintained cleanliness and efficiency in the dining and work areas
• Handled customer concerns and ensured satisfaction during service

Bachelor of Science in Tourism Management – Gordon College, Inc. (2021-06 – 2025-06)