Irish Vencio
Customer Service/Management Trainee
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About
I've been working for customer service for about half of my life. I used to take customer complaints as privilege, so that i am able to give them customer service satisfaction. I am calm critical thinker when handling customer concerns, as to give them proper and fair resolution for their problem. I can do multi-tasking in customer service and in sales aspect. I am looking forward to express my skills in a healthy, fast-paced environment to learn new knowledge and upskilling.
Experience
Non-Voice Acc. Customer Service Support (Local) - Concentrix Cyberwest - North EDSA Quezon City
(2026-05 - 2026-07)
Voice Account (International FinTech) - Task Us Fort Excellence - Malhacan, Meycauayan Bulacan
(2026-02 - 2026-05)
Branch Cashier (SYM Pulong Buhangin) - V8 RACER MOTORS LTD. CO. - Pulong Buhangin Sta. Maria, Bulacan Branch
(2023-07 - 2026-01)
Pharmacy Assistant (Generika Morales St.) - Levinson Brothers Inc. - Generika Morales St. Sta. Maria, Bulacan
(2022-11 - 2023-04)
Marketing Secretary - Dongjin Power Inc. - Santa Maria, Bulacan
(2022-06 - 2022-10)
Marketing Assistant - CMB Water Supplies Inc. - Santa Maria, Bulacan
(2022-01 - 2022-06)
Cashier - Universal Promo Specialist Inc. - Waltermart Supermarket Sta.Marolia, Bulacan
(2020-12 - 2021-02)
Field Enumerator (PSA 2020) - Philippine Statistics Authority - Poblacion, Santa Maria Bulacan
(2019-10 - 2020-05)
Field Enumerator (PSA 2020) - Philippine Statistics Authority - SM Novaliches
(2015-10 - 2016-05)
Cashier, Bar Attendant / Receptionist - Zestmanpower Services Inc. - SMNorth Annex
(2018-04 - 2018-10)
POS Operator - Topserver Manpower Inc. - Burgerking Sta. Maria, Hiway
(2015-02 - 2015-07)
Counter Checker - SM Mart Inc. - SM North Dept. Store
(2015-02 - 2015-07)
Education
Bachelor of Science - Hotel and Restaurant Management - STI COLLLEGE STA MARIA CAMPUS (2012 - 2018)

