Cherry Mae Conteniente
Customer Service Representative (Trainee)
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About
Motivated and detail-oriented professional seeking an entry-level position where I can utilize my communication skills, structural training, and administrative background. Eager to contribute to team operations, deliver reliable support, and adapt quickly to company procedures
Experience
Customer Service Representative (Trainee) - Quezon City
(2024-01 - 2024-04)
Completed 3 months of specialized training focused on billing account handling and company procedures.
- Assisted customers with daily inquiries, basic troubleshooting, and account updates.
- Handled service and billing concerns while maintaining polite and professional
- Learned to use tools and platforms required to document customer interactions accurately.
On-the-Job Trainee - Brgy. Gua-an Daycare Center - Leganes, Iloilo
(2023-03-27 - 2023-04-13)
Completed 80 hours of on-the-job training during Grade 12.
- Assisted in daily activities and supervision of children
- Organized learning materials and classroom activities
- Maintained cleanliness and order within the facility
Education
Bachelor of Elementary Education - Elementary Education - Iloilo State University of Fisheries Science and Technology (2023-01 - 2024-12)
Senior High School - General Academic Strand - Nabitasan National High School (2022-01 - 2023-12)
