Ivan Michael Orido

Motivated Computer Engineering graduate with practical corporate apprenticeship experience in IT infrastructure support and enterprise system operations. Demonstrated expertise in hardware diagnostics, workstation deployment, network troubleshooting (LAN/WAN, subnets, routers, switches), and multi-platform environments (Windows 11, Linux Mint). Experienced in full-stack hardware-software integration through academic capstone research in IoT sensor networks.

Adept at collaborating with cross-functional technical teams to resolve incidents promptly, maintain high system availability, and enhance operational efficiency.

IT Intern (Technical Support Engineer Apprentice) at Value Care Health Systems, Inc. (ValuCare) (2026-02 – 2026-04)

• End-User Technical Support: Delivered L1/L2 technical support to corporate employees, troubleshooting hardware, software, and peripheral incidents to minimize workflow downtime.
• Workstation Deployment: Provisioned, configured, and deployed office desktop PCs and laptops while performing operating system upgrades and routine security patches.
• Network Troubleshooting: Collaborated with network administrators to resolve local area network (LAN) connectivity issues, IP address conflicts, and switch configurations.
• Technical Documentation: Documented standard operating procedures and recurring hardware troubleshooting steps to facilitate effective team knowledge sharing.

Bachelor of Science in Computer Engineering – Rizal Technological University (RTU) (2022 – 2026)

Senior High School in STEM Strand – Buting Senior High School (2016 – 2022)

Junior High School – Escuela Catolica de San Sebastian (2016 – 2022)

Primary Education – Pinagbuhatan Elementary School (2010 – 2016)