Jemaica Petras

A results-driven and adaptable professional with over 9 years of experience in team leadership, training, and data research, seeking a challenging role where I can leverage my expertise in managing teams, analyzing data, and delivering high-quality insights. Committed to driving productivity, supporting strategic business objectives, and contributing to organizational growth, while continuously developing my skills and adding value within a dynamic and forward-thinking organization.

Team Manager at Grata, Inc./Sourcescrub Philippines, Inc. (2024-08 – Present)

• Provide strategic leadership and direction to Team Leaders and team members to ensure alignment with organizational goals
• Oversee overall team performance, setting targets and monitoring KPIs to drive productivity and quality outcomes
• Lead performance management, including coaching, mentoring, and developing Team Leaders to enhance their leadership capabilities
• Manage resource planning, workload distribution, and process improvements to optimize efficiency and delivery
• Currently managing 2 key pillars with a primary focus on Company Profiling and Executive Profiling
• Collaborate with senior management on business strategies, reporting, and operational improvements
• Ensure consistent delivery of high-quality outputs while maintaining compliance with company standards and client expectations
• Drive a culture of accountability, continuous improvement, and professional growth across the team

Team Leader at Sourcescrub Philippines, Inc. (2021-06 – 2024-08)

• Provided direction, support, and motivation to team members to achieve departmental goals
• Coordinated workflows, delegated responsibilities, and optimized team performance
• Ensured timely and efficient completion of team objectives while maintaining quality standards
• Supported professional development through coaching and mentorship
• Collaborated with management to implement process improvements and enhance operational efficiency

Trainer at Sourcescrub Philippines, Inc. (2019-09 – 2021-06)

• Designed and delivered engaging training sessions to enhance team skills and knowledge
• Developed learning materials and resources to improve performance and operational efficiency
• Monitored trainee progress and provided feedback to ensure effective learning outcomes
• Collaborated with management to identify skill gaps and implement targeted training programs

Data Research Specialist at Sourcescrub Philippines, Inc. (2017-04 – Present)

• Conducted in-depth research and profiling of companies
• Compiled accurate and comprehensive profiles of high-ranking executives for strategic use
• Maintained high standards of data accuracy and quality while meeting tight deadlines
• Collaborated with cross-functional teams to provide research insights for business development and client engagement

Continuing Professional Teacher Education (CPTE) in Leadership, Training, and Professional Development – La Consolacion College (2023-06 – 2023-12)

Bachelor of Science in Information Technology – Negros Oriental State University (2013-04 – 2017-04)