Jericho Silvano
Social Media Content Moderator
Talent
Las PiñasMember since June 8, 2026
Basic troubleshooting for both software & hardwareMicrosoft Office Suite SkillsCommon Operating System Skills
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Basic troubleshooting for both software & hardwareMicrosoft Office Suite SkillsCommon Operating System Skills
About
Demonstrated sharp analytical skills and attention to detail, efficiently evaluating user-generated content. Consistently exceeded performance benchmarks in content moderation by maintaining a high accuracy rate. Highlights: Consistent KPI for 3 months being a SME that handled a team for 4 months
Experience
Social Media Content Moderator at Teleperformance (2024-02 – 2026-05)
- Demonstrated sharp analytical skills and attention to detail, efficiently evaluating user-generated content.
- Consistently exceeded performance benchmarks in content moderation by maintaining a high accuracy rate.
- Highlights: Consistent KPI for 3 months being a SME that handled a team for 4 months
IT Help Desk Intern at Turris Philippines Inc. (2023-04 – 2023-08)
- Provided efficient technical support during a 4-month internship, resolving user hardware, software, and system issues through effective basic troubleshooting.
- Assisted in basic network configuration and maintenance, including monitoring connectivity, managing cables, and troubleshooting local area network (LAN) issues.
- Diagnosed and resolved technical tickets promptly, ensuring minimal downtime for staffs.
Education
Bachelor of Science in Information Technology – Polytechnic University of the Philippines (2019 – 2023)
Skills
Social Media Content Moderator
