Jhon Harvey Escleto

7+ years supporting U.S. freight operations with expertise in freight audit, invoice verification, order entry, shipment coordination, carrier relations and onboarding, customer service, billing support, and logistics administration.

Bill Audit Specialist at Trilogy Solutions, LLC (2024-03 – 2026-06)

• Perform comprehensive freight invoice verification by validating shipment details, contracted rates, and billing information before payment authorization.
• Conduct 60–80 outbound verification calls daily with brokers, shippers, and debtors to authenticate freight invoices and confirm payment eligibility.
• Utilize email correspondence to obtain invoice confirmations and resolve verification issues when direct phone communication is unavailable.
• Protect company assets by detecting duplicate invoices, fraudulent freight transactions, and billing discrepancies prior to payment processing.
• Verify shipment and payment information through multiple industry platforms, including TriumphPay, ePay Manager, and carrier-specific portals.
• Investigate invoice discrepancies and coordinate with brokers, carriers, and customers to ensure timely and accurate payment resolution.
• Maintain strict compliance with freight payment procedures while consistently achieving productivity, quality, and turnaround time expectations.
• Support risk mitigation initiatives by ensuring all freight invoices are validated against supporting documentation before approval.

Order Entry & Logistics Data Specialist at Evans Transportation (2023-12 – 2024-01)

• Managed the end-to-end order entry process by creating shipment records from customer freight documentation and transportation requests.
• Prepared and validated freight invoices, Bills of Lading (BOLs), and shipment documentation to ensure data accuracy and operational compliance.
• Executed load tendering by sourcing and awarding shipments to the most cost-effective carriers through load board platforms while meeting customer service expectations.
• Maintained daily communication with carriers through email to obtain required shipping documents, resolve documentation issues, and facilitate timely shipment processing.
• Processed invoices from contracted and special carriers, ensuring billing accuracy and adherence to established freight payment procedures.
• Worked closely with dispatch, carrier partners, and operations teams to maintain efficient freight movement and support on-time shipment execution.

Process Executive (Team Lead / Subject Matter Expert – Freight Audit & Accounting) at Cognizant (Nolan Transportation Group) (2021-12 – 2023-11)

Promoted to Team Lead following Cognizant's acquisition of SwanLeap's logistics operations supporting the Nolan Transportation Group account

• Led a high-performing freight audit team by serving as the primary Subject Matter Expert (SME) for operational guidance, issue resolution, and process improvement initiatives.
• Directed day-to-day team operations, ensuring compliance with service level agreements (SLAs), internal quality standards, and organizational policies.
• Conducted final quality assurance reviews and approved consolidated weekly freight invoices prior to client submission, maintaining exceptional billing accuracy.
• Analyzed and reported team Key Performance Indicators (KPIs), using performance data to identify trends, improve productivity, and support operational decision-making.
• Delivered coaching, mentoring, and process training that strengthened team performance, quality, and adherence to best practices.
• Reviewed transportation contracts for accuracy and compliance before uploading pricing and contract data into the Transportation Management System (TMS).
• Supported carrier procurement by identifying qualified transportation providers, coordinating outreach, and facilitating onboarding documentation.
• Partnered with cross-functional teams including Operations, Accounting, Procurement, and Client Success to resolve complex freight audit and billing issues.
• Maintained high-quality service delivery in a fast-paced U.S. freight environment while balancing multiple client priorities and strict operational deadlines.

Senior Logistics Operations Assistant at SwanLeap Inc (2019-12 – 2021-11)

• Managed the complete freight audit lifecycle, from shipment creation through invoice validation and payment processing.
• Processed high volumes of freight documentation by uploading carrier invoices, Bills of Lading (BOLs), PODs, and supporting documents into the Transportation Management System (TMS).
• Created and maintained shipment records while ensuring the accuracy of shipment details, freight charges, and carrier information.
• Performed comprehensive freight audits by reviewing invoices, validating contract pricing, auditing accessorial charges, and identifying billing discrepancies.
• Resolved shipment and invoice disputes through direct coordination with carriers and internal accounting teams to ensure timely issue resolution.
• Applied General Ledger (GL) coding to shipments to support accurate financial reporting and accounting workflows.
• Provided carriers with payment status updates and generated weekly aging reports to facilitate effective accounts payable communication.
• Prepared and consolidated weekly freight invoices for payment processing, ensuring compliance with customer billing requirements and internal controls.
• Maintained high standards of accuracy, attention to detail, and service while supporting fast-paced U.S. freight operations.

BS in Computer Engineering – STI College Las Piñas (2014 – 2017)

BS in Electrical Engineering – University of Perpetual Help DALTA (2013 – 2014)