Jhonne Francisco

Result-driven QA Lead and Test Automation Architect with over 15 years of technical expertise steering Software Testing Life Cycles (STLC) across enterprise, mobile, web, and hardware ecosystems. Proven track record designing scalable automation frameworks from scratch (Playwright, Selenium), optimizing regression suite runtimes, and reducing post-production escape rates. Adept at managing multi-project QA pipelines, integrating automated quality gates into continuous deployment infrastructure, and translating complex client specifications into flawless technical execution.

Quality Assurance Lead - Freedom! Family Limited

(2024-04)

• Architected Core Frameworks: designed and deployed an end-to-end automation test suite using Playwright and TypeScript, securing high-performance regression test cycles for company platforms h.ki and heartbeat2.com.
• Led Tools Infrastructure: deployed the Kiwi Test Management System (TCMS) for the engineering division, seamlessly incorporating Playwright testing loops to record automated test execution results dynamically.
• Optimized Delivery Pipelines: established clear QA objectives and optimized the Software Testing Life Cycle (STLC) across rapid engineering cycles to lock down operational efficiency.
• Formulated Master Test Data: built centralized data-flow libraries and mastered data-driven parameters to ensure robust coverage across complex user scenarios.
• Headed Staging Environments: managed manual-to-automation migrations, structured staging environment validations, and performed comprehensive reviews across software, coding structures, and automation codebases with high integrity and prudence.

Test Automation Architect - Balsam International Unlimited Company

(2023-08 - 2024-04)

• Engineered Automation Infrastructure: built and extended enterprise-level automated regression testing suites utilizing Java, markedly broadening technical script coverage across distributed deployments.
• Maintained System Stability: continuously audited, maintained, and scaled core test automation infrastructure, ensuring high reliability of regression testing frameworks.
• Supervised Code Reviews: enforced severe design standards within the QA engineering organization by conducting thorough code reviews and managing pull requests.
• Calculated Resource Profiles: formulated comprehensive end-to-end automation strategies, mapped technical resource allocations, and calculated strict project effort estimations.

Quality Assurance Lead - Freedom! Family Limited

(2019-11 - 2023-02)

• Translated Functional Specs: engaged directly with corporate clients to transform complex Business Requirements and Functional Specification Documents (FSD) into precise test cases.
• Managed Multi-Project Pipelines: acted as multi-project Subject Matter Expert (SME), overseeing quality control gates across simultaneous product updates with zero downtime spillover.
• Isolated Defect Roots: performed granular root-cause analysis on escaped production bugs alongside the development team, implementing regression barriers to prevent recurrences.

Web Automation Engineer (Project Based) - Zigzag Philippines

(2019-05 - 2019-09)

• Scaled Testing Assets: developed functional automation testing assets mapping across responsive mobile web interfaces and backend server APIs.
• Driven Continuous Testing: integrated automated checking hooks inside active CI/CD pipelines to flag breaking defects before nightly build updates.

Senior Test Automation Specialist - Flexisource IT

(2017-05 - 2019-05)

• Spearheaded Automation Migration: migrated outdated manual regression plans into highly reusable automation code patterns, cutting manual testing loops by half.

Test Automation Engineer - Collabera Philippines

(2017-02 - 2017-05)

• Executed Functional Suites: crafted independent automated testing framework scripts to execute validation loops over core financial services backends.

RPA Developer / Automation Consultant - EY Global Delivery Services

(2015-09 - 2017-02)

• Architected RPA Workflows: developed business workflows using Blue Prism Robotic Process Automation (RPA), eliminating manual clerical operational delays for global financial clients.

Business Analyst - Genpact Services LLC

(2014-10 - 2015-09)

• Driven System Efficiency: automated dense transactional banking data processes using Automation Anywhere and custom VBA macro scripts.

Senior QA Analyst / Quality Center Server Administrator - AIG Shared Services

(2012-02 - 2014-10)

• Administered Enterprise Servers: managed backend server customization, cross-project schema syncing, and custom database scripting via the HP Quality Center OTA API.

Application Designer & QA Analyst - Accenture Philippines

(2010-05 - 2012-02)

• Developed Technical Solutions: engineered structured scripts using ASP.NET and coded specialized manual and automated functional validation sweeps for massive corporate deployments.

Senior Test Technician / Programmer - Artesyn Power Philippines

(2006-01 - 2010-05)

• Programmed Test Logic: coded custom automated test software routines via VB6 and VB.NET, cutting down structural circuit board diagnosis intervals on production floors.

Studies - Electronics and Communications Engineering